{"compare":{"common":{"breadcrumbHome":"Home","breadcrumbCompare":"Comparisons","heroTag":"Comparison","tableTitle":"Side-by-side comparison","tableColFeature":"Capability","whenBetterHeading":"When {{competitor}} is the better choice","whenBetterIntro":"No software is perfect for everyone. Here is an honest look at when the other choice may suit you better.","migrationTitle":"Easy migration from your current software","migrationCta":"Start for free","dim":{"portals":"Automatic portal feeds","exchange":"MLS / inter-agency exchange","ai":"AI assistant","websites":"Agency website","mobile":"Mobile access","pricing":"Pricing model","trial":"Free trial"},"avensa":{"portals":"Listing-site feeds (imot.bg, homes.bg and others) are in beta: Avensa builds the feed, and each site imports from it once you send them the feed URL. Listings publish directly to your agency website, the Avensa Exchange and client portals — paste a portal listing link to import its details.","exchange":"Yes — built-in MLS-style inter-agency offer exchange with commission splits locked in upfront and an Avensa-verified badge for reviewed agencies.","ai":"Yes — AI assistant with chat, voice and data extraction that understands Bulgarian.","websites":"Yes — built for you by the Avensa team as a separate service, with your listings and enquiry forms connected to the CRM.","mobile":"Yes — a phone app for field work (viewings, photos, calls; rolling out to the App Store and Google Play) plus the full CRM in any phone or tablet browser.","pricing":"Monthly agency subscription, excl. VAT: {{prices}}.","pricingV2":"Per user per month, excl. VAT: {{prices}}.","trial":"14-day free trial on the Solo plan — cancel anytime before the trial ends. Other plans are billed at signup."}},"index":{"metaTitle":"Best real estate agency software (2026)","metaDescription":"Comparison of real estate agency software in Bulgaria (2026): Avensa, EstateAssistant, EstatePlus, OptiEstate and MaxProgress — honest, with pricing and features.","heroTitle":"Best real estate agency software (2026): a comparison","heroDescription":"Which real estate CRM is right for your agency? We reviewed the leading Bulgarian systems — features, pricing, portal publishing, inter-agency exchange and AI — so you can choose with confidence.","disclosure":"Transparency: Avensa is one of the systems compared here. We aim for a fair comparison — we highlight each product's strengths and cite the source and date of pricing information. Always verify the latest details on the respective vendor's website.","optionsTitle":"The leading options on the market","bestForLabel":"Best for:","pricingLabel":"Pricing (per vendor sites):","howToChooseTitle":"How to choose the right software","howToChooseIntro":"A few questions to ask yourself before you decide:","criteria":{"0":"Do you work with other agencies? If you share offers and deals, MLS-style inter-agency exchange (Avensa Exchange) saves time and protects your commission.","1":"How important is AI? An AI assistant can enter data, write descriptions and answer questions in Bulgarian — check whether and how far each system offers it.","2":"Do you need an agency website? Some systems include a website builder in the price, others charge for it separately.","3":"What is your budget and how do you want to pay? Compare monthly fees, the number of brokers and listings, and whether a free trial or plan is available."},"products":{"avensa":{"positioning":"A modern Bulgarian real estate CRM platform with a built-in MLS-style inter-agency offer exchange, an AI assistant and an agency website our team can build for you.","bestFor":"Agencies that want everything in one place and inter-agency cooperation.","pricing":"Transparent subscription plans; 14-day free trial on the Solo plan.","link":"See Avensa's features","badge":"This platform"},"estateassistant":{"positioning":"An established solution with a long history, publishing to the popular Bulgarian portals and a network for sharing offers between colleagues.","bestFor":"Agencies that want broad portal coverage at a low price.","pricing":"From BGN 22 (≈ €11.25)/month; the price depends on accounts, listings and modules (per their price list, July 2026).","link":"Avensa vs EstateAssistant"},"estateplus":{"positioning":"A cloud system known for its free demo plan and low entry price.","bestFor":"Small agencies and brokers just starting out.","pricing":"Free demo plan; Standard from BGN 24 (≈ €12.27)/mo excl. VAT (per their site, July 2026).","link":"Avensa vs EstatePlus"},"optiestate":{"positioning":"A modern all-in-one system with AI and an installable web app instead of store apps.","bestFor":"Agencies that value native mobile apps and AI.","pricing":"From €15 per broker (per their site, September 2026).","link":"Avensa vs OptiEstate"},"maxprogress":{"positioning":"A long-standing provider of a \"website + software\" bundle with a multilingual site.","bestFor":"Agencies that want website and software from one provider.","pricing":"Not published; packages + 30-day free version (per their site, July 2026).","link":"Avensa vs MaxProgress"},"smartbroker24":{"positioning":"A cloud system with a free starter plan and AI features.","bestFor":"Solo brokers who want to start for free.","pricing":"Mini €0; Start from €19.99/mo (per their site, October 2026).","link":"Avensa vs SmartBroker24"},"realistimo-sphere":{"positioning":"A broker database and mobile app with Rea, an AI agent for phone calls.","bestFor":"Brokers who work mainly by phone and on the Realistimo portal.","pricing":"On request (October 2026).","link":"Avensa vs Realistimo Sphere"},"maija":{"positioning":"An international broker platform that publishes to 80+ portals.","bestFor":"Agencies selling to foreign buyers.","pricing":"By country, when you subscribe (October 2026).","link":"Avensa vs Maija"},"excel":{"positioning":"A spreadsheet kept by hand — free and familiar, but with no reminders, publishing or team view.","bestFor":"Solo brokers with a handful of listings.","pricing":"Usually already paid for, or free (Google Sheets).","link":"Excel vs Avensa"},"bitrix24":{"positioning":"A general-purpose business suite: CRM, tasks, chat and projects.","bestFor":"Companies that want one configurable tool beyond real estate.","pricing":"Free plan with limits; paid plans per organization (per their site, October 2026).","link":"Avensa vs Bitrix24"}},"faq":{"q1":{"question":"What is the best real estate agency software in Bulgaria?","answer":"There is no single \"best\" for everyone — it depends on your needs. If you work with other agencies, Avensa's MLS-style exchange is an advantage. If you want broad portal coverage at a low price, look at EstateAssistant. For a free start, check EstatePlus."},"q2":{"question":"What are the main real estate systems on the Bulgarian market?","answer":"The leading Bulgarian solutions include Avensa, EstateAssistant, EstatePlus, OptiEstate and MaxProgress (MaxEstates). Each has different strengths — we compared them by features and pricing in this article."},"q3":{"question":"Which real estate software offers inter-agency exchange (MLS)?","answer":"Avensa offers a built-in MLS-style inter-agency offer exchange with commission splits locked in upfront. Some other systems also advertise ways to share offers with colleagues — EstateAssistant (a network for sharing listings and client searches), OptiEstate (OptiShare, a shared base of listings and searches between agencies) and EstatePlus (the Estate+ Network). As of July 2026 we did not find such a feature advertised by MaxProgress. Check each vendor's site for current details."}}},"estateassistant":{"metaTitle":"Avensa vs EstateAssistant — comparison 2026","metaDescription":"Avensa or EstateAssistant for your real estate agency? An honest comparison of portals, MLS exchange, AI and pricing, plus easy data migration.","heroTitle":"Avensa or EstateAssistant — which is right for your agency?","heroDescription":"Looking for a modern alternative to EstateAssistant? We compare the two systems honestly — portal publishing, commissions, AI and pricing — and explain how to move your data to Avensa.","tableNote":"EstateAssistant data is based on public information at estateassistant.eu as of July 2026, partly rechecked in October 2026. Please verify the latest details on their website.","cells":{"portals":"Yes — publishing to nearly 30 Bulgarian portals from one platform; the number of portals depends on the plan (per their site, October 2026).","exchange":"Advertises a network for sharing listings and client searches with colleagues; commission splits locked in upfront are not advertised (per their site, September 2026).","ai":"Yes — advertises a voice AI assistant that answers calls and an AI chatbot for enquiries (per their site, September 2026).","websites":"Yes — synced agency website and listings (per their site).","mobile":"Yes — mobile apps for Android and iOS (per their site, October 2026).","pricing":"Subscription from BGN 22 (≈ €11.25)/month on a 12-month plan; the price depends on the number of accounts, listings and modules (as of July 2026, per their price list).","trial":"30-day free trial (per their site, July 2026)."},"whenBetter":{"0":"You need broad portal coverage from day one — EstateAssistant publishes to the popular Bulgarian portals from one platform, while Avensa does not currently publish to portals automatically.","1":"You prefer an established solution with a long history — the platform has been developed for years and is used by dozens of agencies.","2":"You want a low monthly price that scales with your number of accounts and listings."},"whenBetterNote":"If, however, you want inter-agency cooperation with commission splits locked in upfront, an AI assistant built into your CRM and a modern interface, Avensa was built for exactly that.","migrationNote":"Already using EstateAssistant? If you can export your data to Excel or CSV, you can import your contacts, properties and deals into Avensa. The import wizard maps your columns to Avensa's fields, and our team helps with larger databases.","faq":{"q1":{"question":"What is the best alternative to EstateAssistant?","answer":"Avensa is a modern Bulgarian alternative to EstateAssistant built around an MLS-style inter-agency offer exchange with commission splits locked in upfront, an AI assistant that understands Bulgarian and an agency website our team can build for you — alongside property, contact and deal management. Note that Avensa does not currently publish to property portals automatically."},"q2":{"question":"Can I migrate my data from EstateAssistant to Avensa?","answer":"Yes — if you can export your contacts, properties and deals from EstateAssistant (for example to Excel or CSV), you can import them into Avensa. The import wizard guides you step by step."},"q3":{"question":"What is the price difference between Avensa and EstateAssistant?","answer":"EstateAssistant offers a subscription from BGN 22 (≈ €11.25) per month on a 12-month plan, with the price depending on accounts, listings and modules (as of July 2026, per their site). Avensa uses transparent subscription plans, with a 14-day free trial on the Solo plan — check current pricing on the pricing page."},"q4":{"question":"Does EstateAssistant have inter-agency offer exchange?","answer":"Per their site (September 2026), EstateAssistant advertises a network where brokers share listings and client searches with colleagues. Avensa Exchange is built as an MLS-style exchange: the listing agency declares its commission split upfront and it is locked onto each cooperation. Compare both on the terms that matter to your agency."}}},"estateplus":{"metaTitle":"Avensa vs EstatePlus — comparison 2026","metaDescription":"Avensa or EstatePlus for your real estate agency? An honest comparison of pricing, free plan, portals, MLS exchange, AI and agency websites.","heroTitle":"Avensa or EstatePlus — which is right for your agency?","heroDescription":"EstatePlus is known for its free plan and low entry price. We compare it with Avensa honestly — inter-agency exchange, AI, agency websites and pricing — so you choose right.","tableNote":"EstatePlus data is as of July 2026 based on public information at estateplus.net. Please verify the latest details on their website.","cells":{"portals":"Yes — publishing to property portals (per their site, July 2026).","exchange":"Has an \"Estate+ Network\" for sharing offers between members; the number of shared offers depends on the plan (per their site, July 2026).","ai":"We did not find an AI assistant advertised on their site as of July 2026 — check their site for current information.","websites":"An agency website is offered as an add-on service (setup from BGN 350 (≈ €178.95), maintenance BGN 25–40 (≈ €12.78–20.45)/mo, July 2026).","mobile":"Cloud system accessible from a browser on phone and tablet (per their site, July 2026).","pricing":"Free demo plan; Standard BGN 24 (≈ €12.27)/mo (2 brokers), Business BGN 41.99 (≈ €21.47)/mo (4 brokers), excl. VAT (as of July 2026, per their site).","trial":"Free demo account (up to 5 listings) + 7-day trial access (per their site, July 2026)."},"whenBetter":{"0":"You are just starting out and want to try for free — EstatePlus has a free demo plan and a network plan with no monthly fee (per their site, July 2026).","1":"You want the lowest entry price — the standard plan starts at BGN 24 (≈ €12.27) per month for two brokers (July 2026).","2":"You are a member of an industry association (NSNI, ARBI, NSBI) and want to use association-member discounts in the Estate+ network (per their site, July 2026)."},"whenBetterNote":"If you want an inter-agency exchange with commission splits locked in upfront and an AI assistant that understands Bulgarian in one subscription (each plan includes a monthly AI budget), Avensa covers that — and our team can build your agency website as a separate service.","faq":{"q1":{"question":"Does Avensa have a free plan like EstatePlus?","answer":"Avensa does not have a free plan. It offers a 14-day free trial of the Solo plan with access to all features — cancel anytime before the trial ends. EstatePlus has a free demo plan with up to 5 listings (per their site, July 2026). If a free start is a priority, review the current terms of both systems."},"q2":{"question":"What is the difference between Avensa and EstatePlus?","answer":"Both are cloud CRM systems for agencies. Avensa focuses on an MLS-style inter-agency offer exchange with commission splits locked in upfront, a built-in AI assistant, and an agency website built for you by our team. EstatePlus is known for its low entry price and the Estate+ network for members of industry associations."},"q3":{"question":"How much does EstatePlus cost?","answer":"Per their site (July 2026), EstatePlus offers a free demo plan, Standard from BGN 24 (≈ €12.27)/mo for two brokers and Business from BGN 41.99 (≈ €21.47)/mo for four, excluding VAT. Check the current pricing on their site."}}},"optiestate":{"metaTitle":"Avensa vs OptiEstate — comparison 2026","metaDescription":"Avensa or OptiEstate for your real estate agency? An honest comparison of AI, portal publishing, MLS inter-agency exchange, mobile apps and pricing.","heroTitle":"Avensa or OptiEstate — which is right for your agency?","heroDescription":"OptiEstate is a modern all-in-one system with AI and inter-agency listing exchange (OptiShare). We compare it with Avensa honestly — inter-agency exchange, AI, portals and pricing — for an informed choice.","tableNote":"OptiEstate data is based on public information at opti.estate as of July 2026, rechecked in October 2026. Please verify the latest details on their website.","cells":{"portals":"Yes — integrations with 10+ portals, incl. imot.bg, alo.bg and OLX.bg (per their site, September 2026).","exchange":"Yes — OptiShare: a shared base of 200,000+ listings and client searches between agencies, included in every plan; commission splits locked in upfront are not advertised (per their site, October 2026).","ai":"Yes — AI automation and content generation (per their site).","websites":"Yes — built-in agency website (per their site).","mobile":"Installable web app on the home screen, no App Store, with push notifications (per their site, October 2026).","pricing":"€15 / €22 / €32 per broker per month excl. VAT (Start / Basic / Pro); Enterprise on request (per their site, October 2026).","trial":"Check the current trial terms on their site."},"whenBetter":{"0":"You want a large shared exchange base — OptiShare advertises 200,000+ listings and searches between agencies.","1":"You want a modern all-in-one system with AI content generation from a single company.","2":"You work mainly with the leading portals (imot.bg, alo.bg, OLX.bg) and value a simple interface."},"whenBetterNote":"If commission splits locked in upfront for inter-agency exchange and an AI assistant in Bulgarian matter to you, Avensa is designed around these advantages.","faq":{"q1":{"question":"How is Avensa different from OptiEstate?","answer":"Both are modern all-in-one systems with AI and inter-agency exchange — OptiEstate through OptiShare (per their site, October 2026). The difference in Avensa Exchange is the workflow: the commission split is locked in before an offer is shared."},"q2":{"question":"Does OptiEstate have a mobile app?","answer":"Not in the App Store or Google Play — per their site (October 2026), OptiEstate installs as a web app on the home screen, with push notifications. Avensa has a phone app for field work (viewings, photos, calls), rolling out to the App Store and Google Play, and the full CRM works in any phone or tablet browser."},"q3":{"question":"How much does OptiEstate cost?","answer":"Per their site (September 2026), OptiEstate advertises a \"one platform, one price\" model starting from €15 per broker. Check the current information with them. Avensa has transparent plans, with a 14-day free trial on the Solo plan."}}},"maxprogress":{"metaTitle":"Avensa vs MaxProgress — comparison 2026","metaDescription":"Avensa or MaxProgress (MaxEstates) for your agency? An honest comparison of the website + software bundle, portal publishing, MLS inter-agency exchange, AI and pricing.","heroTitle":"Avensa or MaxProgress — which is right for your agency?","heroDescription":"MaxProgress (MaxEstates) has a long history and offers website and software as a bundle. We compare it with Avensa honestly — inter-agency exchange, AI, portals and pricing.","tableNote":"MaxProgress data is based on public information at maxprogress.bg as of July 2026, partly rechecked in September 2026. Please verify the latest details on their website.","cells":{"portals":"Yes — publishing to leading portals, incl. imot.bg, imoti.net and alo.bg (per their site, September 2026).","exchange":"We did not find an MLS-style inter-agency exchange advertised on their site as of July 2026 — check their site for current information.","ai":"We did not find an AI assistant advertised on their site as of July 2026 — check their site for current information.","websites":"Yes — a \"website + software\" bundle with a multilingual site (BG/EN/RU/DE, per their site, July 2026).","mobile":"Responsive site accessible from any device (per their site).","pricing":"Specific pricing not published; packages available (e.g. GOLD). Check their site (July 2026).","trial":"30-day free version + free demo (per their site, September 2026)."},"whenBetter":{"0":"You want website and software from a single provider with a multilingual version (Bulgarian, English, Russian, German — per their site).","1":"You value a long-standing provider — MaxProgress has been developing its real estate software for over 10 years (per their site).","2":"You need a rich set of features (over 200, per their site) in a familiar interface."},"whenBetterNote":"If you are looking for MLS-style inter-agency offer exchange, an AI assistant in Bulgarian and a modern interface, Avensa covers these needs in one subscription.","faq":{"q1":{"question":"How is Avensa different from MaxProgress?","answer":"MaxProgress (MaxEstates) is an established \"website + software\" solution with a long history. Avensa focuses on an MLS-style inter-agency offer exchange with commission splits locked in upfront, a built-in AI assistant that understands Bulgarian and a modern interface, and our team can build your agency website as a separate service."},"q2":{"question":"Does MaxProgress offer an agency website?","answer":"Yes — per their site, MaxProgress offers a \"website + software\" bundle with a multilingual site (BG/EN/RU/DE). Avensa offers an agency website built for you by our team as a separate service, connected to your listings and enquiries in the CRM."},"q3":{"question":"How much does MaxProgress cost?","answer":"Specific pricing is not published on their site as of July 2026 — packages (e.g. GOLD) and a 30-day free version are available. Check with them. Avensa has transparent plans, with a 14-day free trial on the Solo plan."}}},"smartbroker24":{"metaTitle":"Avensa vs SmartBroker24 — 2026 comparison","metaDescription":"Avensa or SmartBroker24 for your agency? An honest comparison of pricing, the free plan, portals, inter-agency exchange, AI and agency websites.","heroTitle":"Avensa or SmartBroker24 — which suits your agency better?","heroDescription":"SmartBroker24 offers a free plan for one broker and packages with listing limits. We compare it honestly with Avensa on portals, inter-agency exchange, AI and pricing.","tableNote":"SmartBroker24 details as of 14 October 2026, from public information on smartbroker24.com. Check their site for current details.","cells":{"portals":"Property portal sync on the Start, Pro and Max plans; the site doesn't say which portals (October 2026).","exchange":"We found no inter-agency listing exchange on their site (October 2026).","ai":"Advertises AI search, AI documents, AI clients and AI analysis (per their site, October 2026).","websites":"An agency website as an optional extra, with no published price (October 2026).","mobile":"Works on phone and computer; their site mentions no app-store app (October 2026).","pricing":"Mini €0 (1 user, 50 listings), Start €19.99/mo (1 user, 300 listings), Pro €29.99/mo (4 users, 1,000 listings), Max €79.99/mo (10 users), per their site, October 2026.","trial":"A free Mini plan they describe as open \"only for a short time\", plus a free test on request (October 2026)."},"whenBetter":{"0":"You want a free start for one broker — the Mini plan is €0 for up to 50 listings (per their site, October 2026).","1":"Your team is up to four brokers with under 1,000 listings — the Pro plan is €29.99 a month (October 2026).","2":"You want built-in invoicing and payment checks — their site lists invoices and Open Banking checks on every plan."},"whenBetterNote":"If you work with partner agencies and want listing exchange with commission splits agreed up front, a client portal and Avensa AI in Bulgarian in one subscription, Avensa covers that.","faq":{"q1":{"question":"What's the difference between Avensa and SmartBroker24?","answer":"Both are cloud systems for agencies. SmartBroker24 leans on a free starter plan, AI features and built-in invoicing. Avensa focuses on inter-agency listing exchange with commission splits agreed up front, a client portal for buyers and sellers, and Avensa AI in Bulgarian."},"q2":{"question":"How much does SmartBroker24 cost?","answer":"Per their site (October 2026): Mini €0, Start €19.99, Pro €29.99 and Max €79.99 a month, with a discount for annual billing. Check their site for current prices."},"q3":{"question":"Can I move my data from SmartBroker24 to Avensa?","answer":"Yes. Send us an export of your contacts and listings (Excel or CSV) and we'll move it for free on a paid plan."}}},"realistimo-sphere":{"metaTitle":"Avensa vs Realistimo Sphere — 2026 comparison","metaDescription":"Avensa or Realistimo's Sphere? An honest comparison of the CRM, AI phone calls, mobile app, inter-agency exchange and pricing for brokers and agencies.","heroTitle":"Avensa or Realistimo's Sphere — which suits you better?","heroDescription":"Sphere is a database and mobile app for brokers from the team behind the Realistimo portal, with Rea, an AI agent that holds phone conversations. We compare it honestly with Avensa.","tableNote":"Sphere details as of 14 October 2026, from public information on realistimo.com. Prices are not published.","cells":{"portals":"Syncs with Realistimo Ключ; we found no feeds to other portals described (October 2026).","exchange":"We found no inter-agency listing exchange with commission splits (October 2026).","ai":"Rea, an AI agent that holds inbound and outbound phone calls in Bulgarian, plus AI property search and AI reports (per their site, October 2026).","websites":"Agencies have a profile on the Realistimo portal; we found no separate agency website service (October 2026).","mobile":"Yes, a mobile app (per their site, October 2026).","pricing":"On request; not published on their site (October 2026).","trial":"A demo with your own data after contacting them (per their site, October 2026)."},"whenBetter":{"0":"Your main channel is phone campaigns to old contacts — Rea makes outbound AI calls in Bulgarian (per their site).","1":"You want a mobile app as your main tool in the field.","2":"You publish heavily on the Realistimo portal and want your system connected to it."},"whenBetterNote":"If you need the whole agency in one place — listings, deals and commissions, inter-agency exchange, a client portal and documents with e-signatures — with published prices, Avensa covers that. Avensa also has an AI receptionist that answers missed calls.","faq":{"q1":{"question":"What's the difference between Avensa and Sphere?","answer":"Sphere focuses on the contact database and Rea's AI calls, as part of the Realistimo portal ecosystem. Avensa is a full agency system: listings, contacts, deals, inter-agency exchange, a client portal, documents and Avensa AI, with published prices."},"q2":{"question":"How much does Sphere cost?","answer":"Realistimo doesn't publish Sphere's prices; its site asks you to get in touch for pricing (October 2026). Avensa's prices are on the pricing page."},"q3":{"question":"Does Avensa have AI that answers calls?","answer":"Yes. Avensa's AI receptionist answers missed calls in Bulgarian, understands what the caller wants and records it as an inquiry. You connect your own Twilio or Telnyx number."}}},"maija":{"metaTitle":"Avensa vs Maija — 2026 comparison","metaDescription":"Avensa or Maija for an agency in Bulgaria? An honest comparison of portals, inter-agency exchange, AI, agency websites, language and pricing.","heroTitle":"Avensa or Maija — which suits an agency in Bulgaria better?","heroDescription":"Maija is an international broker platform that publishes to 80+ portals and has a listing-sharing network. We compare it honestly with Avensa for work in the Bulgarian market.","tableNote":"Maija details as of 14 October 2026, from public information on maija.io. Prices are shown by country when you subscribe.","cells":{"portals":"80+ portals worldwide per their site; none of those shown is Bulgarian (October 2026).","exchange":"A network between Maija agents, with the commission split in half on shared sales (per their site, October 2026).","ai":"AI property descriptions (per their site, October 2026).","websites":"Own landing page for the agent and company (per their site, October 2026).","mobile":"Works on phone and laptop; the site doesn't say whether there's an app-store app (October 2026).","pricing":"Prices by country, shown when you subscribe; no amounts published on their site (October 2026).","trial":"30-day trial with up to 10 listings, then a paid subscription (per their site, October 2026)."},"whenBetter":{"0":"You sell to foreign buyers and want publishing to international portals.","1":"You work in several countries and need a system in many languages — their site lists 50+.","2":"You want a network with brokers outside Bulgaria."},"whenBetterNote":"If you work mainly in the Bulgarian market — with listing exchange between Bulgarian agencies, Avensa AI in Bulgarian, a client portal and feeds to imot.bg and homes.bg (in beta) — Avensa is built for that.","faq":{"q1":{"question":"Is Maija a good fit for an agency in Bulgaria?","answer":"Maija is an international platform focused on foreign portals: none of the 80+ portals on its site is Bulgarian (October 2026). Avensa is built in Sofia for the Bulgarian market, with listing exchange between Bulgarian agencies and Avensa AI in Bulgarian."},"q2":{"question":"How much does Maija cost?","answer":"Maija shows prices by country when you subscribe; no amounts are published on its site (October 2026). There's a 30-day trial with up to 10 listings."},"q3":{"question":"Can I move my data to Avensa?","answer":"Yes. Send us an export of your contacts and listings (Excel or CSV) and we'll move it for free on a paid plan."}}},"excel":{"metaTitle":"Excel vs Avensa — moving your agency off spreadsheets","metaDescription":"Still running your agency in Excel? See what you keep, what changes and how our team moves your spreadsheets into Avensa for free.","heroTitle":"From Excel to Avensa — without retyping a single row","heroDescription":"A spreadsheet is free and familiar, but it does not remind you to call back, publish your listings or tell you who owns which client. Send us your file and we import it for you.","tableNote":"Excel here means any spreadsheet — Microsoft Excel, Google Sheets or LibreOffice — kept by hand by the agency.","cells":{"portals":"No — every listing is copied to each portal by hand.","exchange":"No — sharing offers with other agencies happens by phone, email or chat.","ai":"No real-estate assistant; formulas and filters only.","websites":"No — the spreadsheet is not connected to your website.","mobile":"The file opens on a phone, but editing a large sheet on a small screen is slow.","pricing":"Usually already paid for, or free (Google Sheets).","trial":"Not applicable."},"whenBetter":{"0":"You work alone with a handful of listings and do not need reminders, publishing or a team view.","1":"You only need a list — no follow-ups, no viewings calendar, no shared offers.","2":"You are not ready to pay for any software yet."},"whenBetterNote":"Once more than one broker touches the same file, or a callback gets missed, a CRM pays for itself. You keep everything — Avensa exports all of your data back to Excel at any time.","migrationNote":"Send us your Excel or Google Sheets file and our team imports your contacts, properties and deals into Avensa for free — no column mapping on your side. Prefer to do it yourself? The import wizard reads .xlsx and .csv files directly.","faq":{"q1":{"question":"Can I import my Excel spreadsheet into Avensa?","answer":"Yes. The import wizard reads .xlsx and .csv files and maps your columns to contacts, properties and deals. If you would rather not do it yourself, request a free migration and our team imports the file for you."},"q2":{"question":"Will I lose my data if I stop using Avensa?","answer":"No. You can export your contacts, properties and deals back to Excel or CSV at any time, and there is no long-term contract."},"q3":{"question":"What does Avensa do that a spreadsheet cannot?","answer":"Reminders and tasks, a viewings calendar, client and owner history, the inter-agency offer exchange, a built-in AI assistant, and one shared view of the agency instead of copies of the same file."}}},"bitrix24":{"metaTitle":"Avensa vs Bitrix24 — comparison 2026","metaDescription":"Bitrix24 or a CRM built for real estate? An honest comparison of portals, MLS exchange, AI, mobile and pricing — plus a free migration to Avensa.","heroTitle":"Avensa or Bitrix24 — which is right for your agency?","heroDescription":"Bitrix24 is a general-purpose business suite: CRM, tasks, chat and more. Avensa is built only for real estate agencies. Here is an honest comparison.","tableNote":"Bitrix24 data is as of October 2026 based on public information at bitrix24.com. Please verify the latest details on their website.","cells":{"portals":"Not built in for Bulgarian property portals; possible through marketplace apps or custom integrations.","exchange":"No inter-agency offer exchange — it is a general CRM, not a real-estate network.","ai":"Yes — a general-purpose AI assistant (CoPilot) on paid plans, per their site (October 2026).","websites":"A built-in website builder for general business sites, per their site (October 2026).","mobile":"Yes — mobile apps for iOS and Android.","pricing":"Free plan with limits; paid plans per organization, per their site (October 2026).","trial":"Free plan plus trials of paid plans, per their site (October 2026)."},"whenBetter":{"0":"You need one tool for the whole company — tasks, internal chat, HR and projects — not only for brokers.","1":"You have an administrator or partner who will configure pipelines, fields and automations for you.","2":"You sell more than real estate and need a general sales CRM."},"whenBetterNote":"If your team only sells and rents property, Avensa gives you listings, owners, viewings, the inter-agency exchange and an AI assistant that understands Bulgarian without configuring a general CRM first.","migrationNote":"Export your contacts and deals from Bitrix24 to Excel or CSV and send us the files — our team imports them into Avensa for free. You can also use the import wizard yourself.","faq":{"q1":{"question":"Can I move my data from Bitrix24 to Avensa?","answer":"Yes. Export contacts, companies and deals from Bitrix24 to Excel or CSV, then request a free migration and our team imports them — or use the import wizard yourself."},"q2":{"question":"What is the main difference between Avensa and Bitrix24?","answer":"Bitrix24 is a general business suite you configure for your process. Avensa is built for real estate out of the box: properties, owners, viewings, an inter-agency offer exchange and listing feeds."},"q3":{"question":"Is there a long-term contract?","answer":"No. Avensa is a monthly subscription with a 14-day free trial on the Solo plan, and you can export all of your data at any time."}}}},"footerCompare":"Software comparisons","navigation":{"documentation":"Documentation","breadcrumb":"Breadcrumb","scrollLeft":"Scroll left","scrollRight":"Scroll right","openMenu":"Open menu","closeMenu":"Close menu"},"navFeatures":"Features","navAdvantages":"Advantages","navPricing":"Pricing","navContact":"Contact","mobileGoToApp":"Go to Dashboard","footerDescription":"Real estate management software platform built specifically for the Bulgarian market. Uniting properties, contacts, deals and AI in one place.","footerProduct":"Product","footerProperties":"Properties","footerContacts":"Contacts","footerDeals":"Deals","footerAiAssistant":"AI Assistant","footerAutomations":"Automations","footerESignatures":"E-Signatures","footerResources":"Resources","footerHelpCenter":"Help Center","footerSocial":"Social profiles","footerCompany":"Company","footerAbout":"About","footerCareers":"Careers","footerCopyright":"All rights reserved.","footerSellerObjection":"Sellers: remove your number","blog":"Blog","blogSubtitle":"Practical guides for real estate brokers and agencies: contracts, regulations, AML, portals and software.","documentation":"Documentation","documentationSubtitle":"Tutorials and guide to get started with the platform","faq":"FAQ","faqSubtitle":"Frequently asked questions about the platform","pricing":"Pricing","backToBlog":"Back to blog","changelog":"What's new in Avensa — improvements and features","changelogSubtitle":"Follow what ships in the platform: new modules, improvements and fixes.","noChangelogEntries":"No changelog entries published yet.","pricingSubtitle":"Pricing plans and payment options","noPosts":"No posts found","blogPaginationNext":"Next Page","blogPaginationPrevious":"Previous Page","blogAuthor":"By the Avensa team","blogUpdated":"Updated","readMore":"Read more","contactFaq":"If you have any questions, please contact us","contact":"Contact","about":"About","product":"Product","legal":"Legal","termsOfService":"Terms of Service","termsOfServiceDescription":"Our terms and conditions","cookiePolicy":"Cookie Policy","cookiePolicyDescription":"Our cookie policy and how we use them","privacyPolicy":"Privacy Policy","privacyPolicyDescription":"Our privacy policy and how we use your data","contactDescription":"Contact us for any questions or feedback","contactHeading":"Send us a message","contactSubheading":"We will get back to you as soon as possible","contactName":"Your Name","contactEmail":"Your Email","contactMessage":"Your Message","sendMessage":"Send Message","contactSuccess":"Your message has been sent successfully","contactError":"An error occurred while sending your message","contactSuccessDescription":"We have received your message and will get back to you as soon as possible","contactErrorDescription":"An error occurred while sending your message. Please try again later","copyright":"© Copyright {{year}} {{product}}. All Rights Reserved.","faqItems":{"freeTrial":{"question":"Do you offer a free trial?","answer":"Yes. Every account starts with a 14-day free trial of the Solo plan — full access, 200 properties, 500 contacts, and the AI assistant included. A card is required at sign-up and is first charged on day 15; cancel anytime before then and you won't be charged."},"cancelSubscription":{"question":"Can I cancel my subscription?","answer":"You can cancel your subscription at any time from Settings → Billing. Cancelling stops the next renewal: your account stays active until the end of the period you've already paid for, and you won't be charged again. Payments are not refunded, including for unused time."},"invoices":{"question":"Where can I find my invoices?","answer":"All your invoices are available in Settings → Billing, where you can view and download them at any time."},"paymentMethods":{"question":"What payment methods do you accept?","answer":"We accept credit and debit cards (Visa, Mastercard, American Express) through Stripe. All prices are billed in EUR."},"upgradePlan":{"question":"Can I upgrade or downgrade my plan?","answer":"Yes, you can upgrade or downgrade your plan at any time from Settings → Billing — the change takes effect immediately and your bill is prorated for the rest of the cycle."},"dataExport":{"question":"Can I export my data?","answer":"Yes, from the Solo plan and up you can export your properties, contacts, and deals as CSV at any time — your data is yours, and nothing is locked in."},"onboarding":{"question":"How long does it take to get set up?","answer":"Most agencies are live the same day. Import your existing contacts and properties, invite your team, and you're ready to work — free migration is included on paid plans, and our team can walk you through setup on a call if you'd rather not do it alone."},"twoOffices":{"question":"Can two offices share one account?","answer":"Yes. One Avensa account can hold multiple offices under the same agency — each office gets its own team, calendar, and pipeline view, while owners and managers can still see everything across the agency."},"mobileApp":{"question":"Can I use Avensa on my phone?","answer":"Avensa runs well in your phone's browser — the dashboard, contacts, deals, and calendar all adapt to a smaller screen, so you're not tied to a desktop to check on a deal."},"trialEnds":{"question":"What happens after the trial ends?","answer":"The Solo plan starts with a 14-day free trial. You add a card when you sign up, and it is charged for your plan only when the trial ends. Cancel any time before then and you pay nothing. Nothing is deleted: the workspace is locked until you choose a plan, and your properties, contacts and deals are kept for when you come back."},"migration":{"question":"Can you migrate my data from another CRM or spreadsheets?","answer":"Yes — migration is free on all paid plans. Send us your existing export (spreadsheet, CSV, or another CRM's export) and our team maps it into Avensa's contacts, properties, and deals for you."},"exportEverything":{"question":"Can I export literally everything?","answer":"Yes. Owners and admins can prepare one ZIP of the whole workspace from Settings → Import & Export → Export all data: every contact, company, listing, deal, task, viewing, note and activity as CSV or NDJSON, your documents, links to your photos and a manifest with row counts. It is prepared in the background and kept for 7 days. Items a colleague marked private stay out of it. You can also export single lists, and for an individual client Settings → GDPR prepares a data-portability export of that person's data."},"api":{"question":"Is there an API?","answer":"Yes. Avensa has a REST API and webhooks for real-time events, so you can connect it to the other tools you use. It works with Make.com, n8n and Zapier via webhooks."},"gdpr":{"question":"How does Avensa handle GDPR?","answer":"Avensa is built to help you meet your GDPR obligations. Your database is hosted in Frankfurt, and you control retention, export and deletion for every contact and deal in your account, with built-in tools for data subject access and erasure requests. Responsibility for the data you store stays with your agency; we act as your processor."},"dataLocation":{"question":"Where is my data stored?","answer":"Your database (listings, contacts, deals) is hosted in Frankfurt, Germany (AWS eu-central-1), and uploaded files such as documents and photos are kept in EU-jurisdiction cloud storage. The sub-processors we use, and where each one operates, are listed in the privacy policy."},"limitBrokerView":{"question":"Can I limit what a broker sees?","answer":"Yes. Roles control what a broker can see and do — the Broker role only sees their own contacts and deals by default, while Managers and Owners see the whole agency. You can also build custom roles with granular permissions if the defaults don't fit."},"aiDocuments":{"question":"Does the AI assistant read my documents?","answer":"When you upload a document to the AI assistant — a brochure, a contract, an ID — it reads it to extract contact or property data for your review before anything is saved. Processing happens in Google Cloud's EU region, and nothing is used to train a shared model."},"portals":{"question":"Does Avensa publish listings to imot.bg or imoti.net automatically?","answer":"Not automatically. Avensa publishes to your agency website, the Avensa Exchange, and client portals. To bring in a listing already published on a portal, paste its link and Avensa imports the details for you."},"exchangeCommission":{"question":"How does the Exchange commission split work?","answer":"When you share a listing on the Exchange or cooperate on another agency's listing, you agree the commission split up front — for example 50/50 — and it's recorded on the deal so both agencies see the same terms. Avensa doesn't take a cut of the split."},"teamRoles":{"question":"How do roles and permissions work?","answer":"Avensa ships with Owner, Manager, Broker, and Viewer roles out of the box, each with a sensible default permission set. If those don't match how your agency works, you can create custom roles and tune permissions field by field."},"calendarSync":{"question":"Does Avensa sync with Google Calendar or Outlook?","answer":"Yes — connect your Google Calendar or Outlook account and events sync both ways, so a viewing you book in Avensa shows up in your regular calendar and vice versa."},"automationsFollowUp":{"question":"Can Avensa follow up with leads automatically?","answer":"Yes. Automation rules can send a follow-up email or task automatically when a lead comes in, a deal changes stage, or a viewing is booked, and you can chain several steps with delays into a sequence."},"esignatures":{"question":"Can contracts be signed electronically in Avensa?","answer":"Yes. Avensa Sign applies a standard electronic signature (SES) under Art. 13 of the Bulgarian E-Document Act — with explicit consent recorded during signing, the parties agree under Art. 13(4) that it carries the legal force of a handwritten signature. It's suitable for viewing protocols, brokerage and exclusive representation agreements, addenda, deposit receipts and tenancy agreements. For preliminary purchase agreements and other high-stakes paperwork, we recommend the upcoming Qualified Electronic Signature (QES) via Evrotrust, legally equivalent to a handwritten signature under eIDAS Art. 25(2), or signing on paper. Notarial deeds and powers of attorney for property transactions require a notary."},"training":{"question":"Do you offer training?","answer":"Yes — our team can walk your agency through setup and best practices on a call, and every feature has a written help article you can send to a new hire. There's no separate paid training tier; it's included."},"supportChannels":{"question":"How do I get help if I'm stuck?","answer":"You can reach support by email or through the chat widget inside the app, in Bulgarian or English. For anything urgent involving a live deal, mention the deal or contact so our team can look at the right record."}},"pricingPage":{"metaTitle":"Avensa Pricing — Real Estate Agency Software","metaDescription":"Avensa CRM and real estate software pricing — transparent plans for agencies of every size. Try Solo free for 14 days: card required, first charge on day 15.","title":"One platform, every feature, fair pricing","subtitle":"Every plan includes properties, contacts, deals, AI assistant, automations and integrations. Export available from Solo plan up. You only pay for the scale you need.","pill":"No hidden fees","monthlyLabel":"Monthly","yearlyLabel":"Yearly","saveBadge":"Save ~17%","perMonth":"/mo","billedAnnually":"Billed annually at","annualAlternative":"or €{{price}}/mo billed annually","perExtraSeat":"+€{{price}}/extra seat/mo","includedUsers":"{{count}} users included","getStarted":"Get started","freeBanner":{"badge":"14-Day Free Trial on Solo","title":"Start free on Solo for 14 days — cancel anytime before the trial ends.","subtitle":"A card is required and is first charged on day 15. Team, Pro and Agency start billing immediately. Migration from your current provider is free on every plan.","cta":"Start Free Trial"},"enterprise":{"title":"Enterprise","description":"For large organizations with custom requirements. Dedicated account manager, custom integrations, SLA, and unlimited everything.","pills":{"unlimitedUsers":"Unlimited users","unlimitedProperties":"Unlimited properties","customIntegrations":"Custom integrations","dedicatedSupport":"Dedicated support","sla":"SLA guarantee"},"cta":"Contact Sales"},"comparison":{"title":"Compare all plans","subtitle":"See exactly what's included in each plan","features":"Features","sections":{"usersTeam":"Users & Team","propertiesContacts":"Properties & Contacts","portalIntegrations":"Listing sites (beta)","aiAutomation":"AI & Automation","features":"Features","matchingMarket":"Matching & market","integrationsApi":"Integrations & API"},"rows":{"maxUsers":"Maximum users","includedUsers":"Included users","extraSeatCost":"Extra seat cost","maxProperties":"Maximum properties","maxContacts":"Maximum contacts","maxStorage":"Storage","eSignaturesStandard":"E-signatures (standard)","eSignaturesQualified":"Qualified signatures (Evrotrust)","aiBudget":"AI included","activeWorkflows":"Active workflows","workflowRuns":"Workflow runs/month","exportImport":"Export / Import","prioritySupport":"Priority support","apiAccess":"API access","advancedRoles":"Advanced roles","contactEmailsPerDay":"Contact emails per day","voiceMinutes":"AI voice minutes included","listingFeeds":"Feeds for listing sites (imot.bg, homes.bg and more)","pricePerUser":"Price per user / month","minUsers":"Minimum users","storagePerUser":"Storage","aiCreditsPerUser":"AI included","voiceMinutesPerUser":"AI voice minutes","bulkEmailPerUser":"Bulk-email recipients","listingMatching":"Buyer matches for your listings","marketMatching":"Market matching","marketDataPlus":"Market Data+","discoverCadence":"New portal listings","aiConnector":"ChatGPT/Claude connector","partnerNetworkAdvanced":"Partner network: private networks and co-listing","interactiveOffers":"Interactive offers","cashBook":"Cash book","whiteLabel":"White label"}},"faq":{"title":"Frequently asked questions","subtitle":"Everything you need to know about our pricing","items":{"switchPlans":{"question":"Can I switch plans at any time?","answer":"Yes! Upgrade or downgrade anytime from your billing settings. When upgrading, you get immediate access to higher limits. When downgrading, your current resources remain until the next billing cycle."},"perSeat":{"question":"How does per-seat billing work?","answer":"Team, Pro, and Agency plans include a base number of users. Additional seats are billed at €{{seatPrice}}/seat per month on every plan. Team is capped at {{teamMaxUsers}} total users."},"paymentMethods":{"question":"What payment methods do you accept?","answer":"We accept all major credit cards (Visa, Mastercard, American Express) through Stripe. All prices are in EUR."},"contracts":{"question":"Is there a long-term contract?","answer":"No contracts. All plans are month-to-month or annual. Cancel anytime. Annual plans offer ~17% savings."},"exceedLimits":{"question":"What happens if I exceed my plan limits?","answer":"You'll receive notifications as you approach limits. You can upgrade at any time. We never delete your data — it simply becomes read-only until you upgrade or remove excess resources."},"freeTrial":{"question":"How does the free trial work?","answer":"Sign up and get 14 days of full access to our Solo plan: 200 properties, 500 contacts and 5 GB storage. AI features switch on with the first payment. A card is required at sign-up and is first charged on day 15. Cancel anytime before then and you pay nothing. If you do nothing, Solo continues after the trial; you can switch plans or cancel at any time."},"invoicing":{"question":"Are prices with or without VAT, and will I get an invoice?","answer":"Prices exclude VAT. Payments are processed by Stripe. If you need an invoice with your company details or VAT number, write to us through the contact form and we will confirm the invoicing details with you."},"gdpr":{"question":"What about data security and GDPR?","answer":"Your database is hosted in Frankfurt, Germany, and uploaded files are kept in EU-jurisdiction storage. AI features run in Google Cloud's EU multi-region. Data is encrypted in transit and at rest. Avensa is built to help you meet your GDPR obligations; the sub-processors we use are listed in our privacy policy."},"aiBudget":{"question":"What happens when I use up this month's included AI?","answer":"The AI assistant keeps working in fast mode under fair use. AI drafting tools and automated AI steps pause until your next billing period. Higher plans include more AI per user, and an admin can add extra AI at any time."},"freeTrialV2":{"question":"How does the free trial work?","answer":"Start a 14-day free trial of Professional, no card needed. The trial includes up to 3 users, a two-message preview of the AI assistant and 100 bulk-email recipients; the full assistant and AI voice minutes start with your plan. Choose a plan any time before the trial ends to keep working; if you don’t, your data stays safe until you choose one."},"perUser":{"question":"How does per-user pricing work?","answer":"Every plan is priced per user per month, and each user brings their own storage, included AI, voice minutes and bulk-email recipients. Add or remove users at any time and the next invoice follows. Business starts at {{businessMinUsers}} users."}}},"viewAllPlans":"View all plans and comparison","cta":{"title":"Ready to grow your real estate business?","subtitle":"Start free. Upgrade when you need more. 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Plans differ in how much you can store and automate, and in the level of support.","footnote":"Plans differ by scale, not by capability. 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The “Verified” badge confirms company ID and license, and ratings show who's worth cooperating with."},"cooperation":{"title":"End-to-end cooperation","description":"Partner chat, viewing scheduling, offers and mutual ratings — and the agreed commission is recorded automatically on completion."}},"cta":"Explore the Exchange","mock":{"exchangeFirst":"Exchange-first","listingCity":"Sofia, Lozenets","listingTitle":"2-bed · 95 m²","listingPrice":"€189,000","commissionLabel":"Commission","commissionValue":"50/50 · Locked","listingAgency":"Imoti Vitosha","listingAgencyInitials":"IV","partnerAgency":"Home Partners","partnerAgencyInitials":"HP","verified":"Verified","chatTitle":"Cooperation","chatMessage1":"My buyer is ready to view this Thursday. Does 5:00 PM work?","chatMessage2":"Great, confirmed. Sending the exact address.","viewingBadge":"Viewing · Thu 5:00 PM"}},"personas":{"title":"Who is Avensa for","subtitle":"Whether you are a solo broker or an agency with multiple offices — Avensa grows with you.","solo":{"title":"Independent broker","description":"Stop juggling between Excel, notebooks and email. Everything in one place."},"smallTeam":{"title":"Small team (2–8 people)","description":"Shared portfolio, clear roles, pipeline and automations."},"agency":{"title":"Agency with multiple offices","description":"Centralized control, regional teams, analytics by office."}},"trustStrip":{"euData":"Data in the EU (Frankfurt)","gdpr":"Built for GDPR","bgSupport":"Bulgarian language support","yourData":"Your data is yours"},"footer":{"description":"Software platform for real estate management, built specifically for the Bulgarian market.","product":"Product","resources":"Resources","legal":"Legal","company":"Company","copyright":"Avensa CRM © {{year}}. All rights reserved."},"homepage":{"metaTitle":"Avensa — CRM and Software for Real Estate Agencies","metaDescription":"Avensa — CRM and software for real estate agencies. 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In practice that runs on phone calls, personal contacts and verbal commission agreements that fall apart at the worst moment. Avensa Exchange turns it into a structured process inside the CRM you already use.","p2":"When you share a property, you declare the split you're offering the agency that brings the buyer. The exact address stays hidden until you accept a cooperation request. From that moment the commission is locked; neither side can renegotiate it, so nobody has to worry about being talked down after the fact. A partner agency sees only what it needs to judge the property, and can request cooperation in one click.","p3":"Once you accept, both agencies share a workspace: real-time chat, viewing scheduling checked against the agent's calendar, offers and mutual ratings at the end. When the deal completes, the agreed commission is calculated and recorded against it automatically. Because Exchange lives inside the same CRM, it connects to your contacts, deals, calendar, automations and inbox, with nothing typed twice.","bullets":{"0":"Commission split locked at the moment a cooperation is requested","1":"Exact address hidden until a cooperation is accepted","2":"Directory of verified agencies with ratings and response times","3":"Partner chat, viewings, offers and ratings in one place","4":"Exchange-first window for early access before anywhere else","5":"Commission calculated automatically and linked to the deal"}},"faq":{"q1":{"question":"What is the Avensa Exchange?","answer":"An inter-agency listing pool built into your CRM. Agencies share properties with a commission split, and partner agencies bringing a buyer can request cooperation. The point is safe co-brokerage: more inventory for your buyers, without disputes over who gets paid what."},"q2":{"question":"How is my commission protected?","answer":"You declare the split when you share a listing. The moment a partner requests cooperation, that percentage locks and neither side can change it. When the deal completes, the amount is calculated automatically and recorded against it, so the split was clear from the start."},"q3":{"question":"Will other agencies see the exact address or my buyer?","answer":"No. The exact address stays hidden until you accept a cooperation request, and the buyer you represent is visible only to your agency. A partner sees only what it needs to assess the property."},"q4":{"question":"What does the verified badge mean?","answer":"That the agency's company ID and license have been confirmed. In the directory you also see response time and ratings from completed cooperations, so you can judge who is worth working with before you reach out."},"q5":{"question":"Is Exchange connected to the rest of the CRM?","answer":"Yes. A cooperation connects to your contacts, deals, calendar, automations and inbox. You can open a buyer deal straight from it, a viewing books into the agent's calendar, and the completed commission is recorded against the deal automatically."}},"stats":{"0":{"value":"50/50 or negotiated","label":"Locked commission splits, fixed at the cooperation request"},"1":{"value":"Exchange-first","label":"Early access to listings before they reach the public portals"},"2":{"value":"Chat · viewings · ratings","label":"End-to-end cooperation with automatic commission"}},"howItWorks":{"steps":{"0":{"title":"Share a property","description":"Publish your listing in Exchange and declare the split you're offering. Set an Exchange-first window for early access if you want it."},"1":{"title":"Negotiate cooperation","description":"A partner agency bringing a buyer requests cooperation at your split. Accept to reveal the exact address, open the chat, and move into viewings and offers together."},"2":{"title":"Split the commission","description":"Mark the cooperation complete, rate your partner, and let the agreed commission record itself against the deal."},"3":{"title":"Complete and split","description":"Mark the cooperation as completed, rate your partner, and let the agreed commission be recorded automatically against the deal."}}},"comparison":{"before":{"0":"Joint deals run on calls, contacts and verbal agreements","1":"A commission gets renegotiated at the last moment, or disappears","2":"A buyer walks away because you have nothing that fits","3":"No record of who promised what on a shared deal"},"after":{"0":"A structured listing pool with terms agreed upfront","1":"Commission locked at the request, protected for both sides","2":"A shared pool gives you a property for almost any buyer","3":"Chat, viewings, offers and ratings recorded against the deal"}},"heroKeyword":"Listing exchange between agencies"},"properties":{"metaTitle":"Property management for real estate agencies","metaDescription":"Every property type in one database, with table, map and grid views, AI descriptions and photos. Built for Bulgarian agencies.","heroTag":"Properties","heroTitle":"Every listing, in one place, ready to show.","heroDescription":"All your properties in one database, however you like to look at them: a filterable table, a map, or photo cards. Add AI-written descriptions and publish to your website, the Exchange or a client portal in a few clicks.","subFeatures":{"tableView":{"title":"Table view","description":"Every property as a row you can filter, sort and search by any field, from price to floor."},"mapView":{"title":"Map view","description":"See listings pinned on a map, colour-coded by status, so you know what is on offer in a neighbourhood at a glance."},"gridView":{"title":"Grid view","description":"Photo cards for scanning the portfolio fast, the way you'd flip through a folder of listings."},"aiDescriptions":{"title":"AI descriptions","description":"Turn the property facts into a description in Bulgarian or English with one click. Edit before you publish."},"mediaGallery":{"title":"Media gallery","description":"Photos, floor plans and videos attached to each listing, ready to share or publish."},"unitsManagement":{"title":"Units","description":"Track apartments and units inside a building separately, each with its own floor, price and status."}},"useCases":{"solo":{"persona":"Independent broker","scenario":"You manage 30 listings from memory and a phone gallery. A client asks about a flat you showed two months ago and you can't find the photos.","benefit":"One record per property, everything attached, findable in seconds."},"team":{"persona":"Small team (2 to 8 people)","scenario":"Two colleagues both think they own the Lozenets three-room listing and both call the owner the same week.","benefit":"One shared portfolio with clear ownership per listing."},"agency":{"persona":"Agency with several offices","scenario":"Each office keeps its own spreadsheet, and the manager has no single view of what's for sale across the company.","benefit":"One database for every office, filterable by branch."}},"deepDescription":{"heading":"A property record built for what Bulgarian listings actually need","p1":"A spreadsheet has a price and an address. A listing needs the cadastral reference, floor, exposure, whether the price includes VAT, and what changed since the seller last spoke to you. Avensa keeps all of that on one record, not scattered across files.","p2":"Look at your portfolio the way the moment calls for: a table when you're filtering by budget for a client, a map when you're planning a viewing day around a neighbourhood, cards when you're just scanning what's available. The data is the same underneath, only the view changes.","p3":"Writing a listing description is repetitive work. Avensa drafts one from the property's own facts, in Bulgarian or English, and you edit before it goes out. When a listing is ready, publish it to your own website, to the Avensa Exchange for partner agencies, or to a client's portal, without retyping anything.","bullets":{"0":"All property types on one record: apartments, houses, offices, land","1":"Table, map and grid views of the same portfolio","2":"AI-written descriptions you edit before publishing","3":"Photos, floor plans and documents per property","4":"Units tracked separately inside a building","5":"Import from CSV, Excel, or a pasted listing link"}},"faq":{"q1":{"question":"How many properties can I add?","answer":"There's no limit built into the plans, pricing scales with your team size, not your portfolio size. Search and filtering stay fast whether you have 20 listings or several thousand."},"q2":{"question":"Can I import my existing listings?","answer":"Yes. Import from a CSV or Excel export with column mapping, and our team migrates your whole portfolio for free on paid plans. You can also paste a listing link from a portal like imot.bg and Avensa fills in a draft from it for you to review."},"q3":{"question":"Does Avensa publish my listings to imot.bg or other portals automatically?","answer":"Not automatically yet. Feeds to listing sites such as imot.bg and homes.bg are in beta: Avensa builds the feed, and each site imports from it once you send them the feed URL. Directly from the property record, Avensa publishes to your own agency website, the Avensa Exchange and client portals."},"q4":{"question":"How does the map view work?","answer":"Every property with an address is pinned on the map, colour-coded by status, so you can see what's available in an area without opening each listing. It's built for planning a day of viewings around a neighbourhood."},"q5":{"question":"What does the AI description actually write?","answer":"It turns the structured facts on the property, type, size, location, features, floor, into readable copy in Bulgarian or English. You always review and edit it before it is published anywhere."},"q6":{"question":"Can I add a building with several units?","answer":"Yes. Create the building once and add each apartment or unit underneath it with its own floor, price and status, instead of duplicating the building details on every listing."}},"stats":{"0":{"value":"3 Views","label":"Table, Map & Grid views for every workflow"},"1":{"value":"50+ Fields","label":"Capture every detail from price to floor plan"},"2":{"value":"AI Descriptions","label":"Generate professional listing copy in seconds"}},"howItWorks":{"steps":{"0":{"title":"Add the property","description":"Fill in the facts once, type, size, price, location, and attach photos and documents."},"1":{"title":"Choose how to view it","description":"Switch between table, map and grid depending on whether you're filtering, planning routes or browsing."},"2":{"title":"Let AI draft the copy","description":"Generate a description from the property's own facts, in Bulgarian or English, and edit it."},"3":{"title":"Publish where it belongs","description":"Send the listing to your website, the Exchange, or a client's portal, straight from the record."}}},"comparison":{"before":{"0":"Listings split across Excel, a phone gallery and emails","1":"Every description written from scratch, every time","2":"No way to see what's on offer in a neighbourhood","3":"A building's units mixed in with the general listings"},"after":{"0":"One record per property, with every photo and document attached","1":"A drafted description ready to edit in seconds","2":"A map showing every listing exactly where it is","3":"Units tracked separately under their building"}},"heroKeyword":"Property listing management software"},"contacts":{"metaTitle":"Contacts CRM for real estate agencies","metaDescription":"Every buyer, seller and owner with their budget, wishes and full history, matched to your listings automatically. Built for Bulgarian agencies.","heroTag":"Contacts","heroTitle":"Know every client, and what to show them next.","heroDescription":"Buyers, sellers and owners in one place, with their budget, wishes and every call or email. Avensa scores the hot ones and matches them to your listings, so nobody waits and nobody is forgotten.","subFeatures":{"lifecycle":{"title":"Lifecycle stages","description":"Lead, active buyer, under offer, closed. Move a contact along and everyone on the team sees where they are."},"leadScoring":{"title":"Lead scoring","description":"Enquiries, viewings and replies add up to a hot, warm or cold rating, so you call the right person first."},"savedSearches":{"title":"Saved searches","description":"Save what a buyer wants: area, budget, rooms, floor. New listings that fit show up on their profile and in your inbox."},"propertyMatching":{"title":"Property matching","description":"Every listing is scored against every buyer. Open a property and see who should hear about it, with the reasons."},"bulkOperations":{"title":"Bulk actions","description":"Reassign, tag, change stage or send a follow-up to a whole list at once."},"instantSearch":{"title":"Instant search","description":"Type a name, phone, email or street and the result is there before you finish, even with thousands of contacts."}},"useCases":{"solo":{"persona":"Independent broker","scenario":"You carry 150 clients in your head and in three notebooks. A buyer calls about a listing and you cannot remember what else they wanted.","benefit":"Open the contact, see the whole history and the best-fit listings in seconds."},"team":{"persona":"Small team (2 to 8 people)","scenario":"Two colleagues call the same buyer in the same week. Nobody knows who owns the relationship.","benefit":"One owner per contact, shared history, no double calls."},"agency":{"persona":"Agency with several offices","scenario":"A broker leaves and takes the client list with them. The manager has no idea who was talking to whom.","benefit":"The client base belongs to the agency, with roles that decide who sees what."}},"deepDescription":{"heading":"A CRM that thinks like a real estate agency","p1":"A generic CRM knows a name and a company. A real estate agency needs to know that Georgi wants three rooms in Lozenets under €260,000 by October, that Elena is selling her mother's flat, and that Petar owns two buildings you would love to list.","p2":"Avensa stores that. Each contact carries a role (buyer, seller, owner, tenant), budget and wishes, the listings they have seen and what they said about them. Enquiries from your website land here automatically with the property they asked about.","p3":"Because contacts and listings live in the same system, matching is not a feature you switch on. It is always running. Open a listing and see the buyers who fit. Open a buyer and see the listings worth a call.","bullets":{"0":"Buyer, seller, owner and tenant roles on one contact","1":"Budget, wishes and saved searches per buyer","2":"Full timeline: calls, emails, viewings, offers","3":"Hot, warm and cold scoring from real activity","4":"Website enquiries become contacts automatically","5":"Duplicate detection and merge on import"}},"faq":{"q1":{"question":"How is the lead score calculated?","answer":"From what the contact actually does: enquiries, viewing requests, how fast they reply, whether their budget and timeline are clear. The score updates itself and shows as hot, warm or cold. You can override it at any time."},"q2":{"question":"Can I import contacts from Excel or another CRM?","answer":"Yes. Import from CSV or Excel with column mapping, and Avensa flags likely duplicates for you to review before anything is saved. On paid plans our team migrates the whole base for free."},"q3":{"question":"What does property matching compare?","answer":"The buyer's saved search (area, budget, type, rooms, size, floor) against every listing, scored from 0 to 100. New listings that match are shown on the buyer's profile and can trigger a notification or an automation."},"q4":{"question":"Can brokers see each other's contacts?","answer":"That is up to you. Roles decide whether a broker sees only their own contacts, their office, or the whole agency. Managers always see everything in their scope."},"q5":{"question":"How does Avensa help with GDPR for client data?","answer":"Data is stored in the EU, consent is tracked per contact, personal data can be exported on request and deleted permanently, and access is logged."}},"stats":{"0":{"value":"<50ms","label":"Instant contact search powered by Typesense"},"1":{"value":"360°","label":"Complete client profiles with history and preferences"},"2":{"value":"Smart","label":"AI-powered property matching for every contact"}},"howItWorks":{"steps":{"0":{"title":"Bring your contacts in","description":"Import from Excel or your old CRM, or let website enquiries create them for you."},"1":{"title":"Capture what they want","description":"Role, budget, area, rooms and timeline. Every call and email is logged on the timeline."},"2":{"title":"Let Avensa match","description":"Listings are scored against every buyer as they come in. Hot leads rise to the top."},"3":{"title":"Follow up on time","description":"Tasks, reminders and automations make sure no contact goes quiet without a reason."}}},"comparison":{"before":{"0":"Clients in Excel, phone contacts and a notebook","1":"Nobody remembers what a buyer wanted","2":"Two brokers call the same client","3":"Leads go cold because follow-ups are forgotten"},"after":{"0":"One profile per client with the whole history","1":"Budget, wishes and matched listings on every buyer","2":"One owner per contact, visible to the team","3":"Hot leads scored and followed up automatically"}},"heroKeyword":"CRM for clients and buyers"},"deals":{"metaTitle":"Deal pipeline for real estate agencies","metaDescription":"Track every deal from offer to notary deed, with stages, commission and financing status in one pipeline. Built for Bulgarian agencies.","heroTag":"Deals","heroTitle":"See every deal, and what's blocking it.","heroDescription":"Every deal from first offer to the notary deed, moved through stages you control. Commission, financing status and the reason a deal fell through are all on the record, not in someone's head.","subFeatures":{"pipelineStages":{"title":"Pipeline stages","description":"Set the stages that match how your agency actually closes a deal, for buyers, sellers, tenants and landlords."},"kanbanBoard":{"title":"Board view","description":"Drag a deal from one stage to the next and everyone on the team sees it move."},"commissionTracking":{"title":"Commission","description":"Set a percentage or a fixed amount per deal and track what is earned against what is still pending."},"probabilityScoring":{"title":"Deal probability","description":"Mark how likely a deal is to close, so the pipeline shows realistic weight, not just totals."},"dealTypes":{"title":"Deal types","description":"Separate flows for sales and rentals, buyer and seller, tenant and landlord, each with its own stages."},"quickCreate":{"title":"Quick create","description":"Start a deal from an existing property and contact, no retyping their details."}},"useCases":{"solo":{"persona":"Independent broker","scenario":"You've got twelve deals moving at once and can't remember which one is waiting on the bank's approval.","benefit":"Open the pipeline and see exactly what's stuck and why."},"team":{"persona":"Small team (2 to 8 people)","scenario":"The owner wants the month's numbers, and pulling them means texting three agents.","benefit":"One pipeline view for the whole team, updated as deals move."},"agency":{"persona":"Agency with several offices","scenario":"One office is closing well and another isn't, and nobody can say why without pulling paper files.","benefit":"Deals filterable by office and agent, so the pattern is visible."}},"deepDescription":{"heading":"A pipeline that matches how a deal actually closes","p1":"A deal isn't one event, it's a sequence: an offer, a counter, a reservation, financing, the notary. Avensa's pipeline holds a deal at whichever stage it's really at, with the dates, documents and people attached, so nothing depends on someone remembering the last phone call.","p2":"Commission is set once per deal, as a percentage or a fixed amount, and Avensa tracks what's earned and what's still pending as the deal moves. Financing status and key dates sit on the same record, so a deal waiting on a mortgage approval looks different from one that's ready to sign.","p3":"Sales and rentals don't move through the same steps, and neither do buyer and seller sides, so each deal type gets its own stages. When a deal closes, mark it won or lost with a reason, the pattern across lost deals is often the most useful thing an agency can see.","bullets":{"0":"One pipeline per deal type: buyer, seller, tenant, landlord","1":"Commission calculation and status per deal","2":"Financing status and key dates on the record","3":"Documents attached to the deal, not scattered in email","4":"Won and lost deals with a reason recorded","5":"Quick create from an existing property and contact"}},"faq":{"q1":{"question":"Can I change the pipeline stages?","answer":"Yes. Stages are set per deal type, so buyer, seller, tenant and landlord deals can each follow their own steps. Add, rename or reorder them to match how your agency actually works."},"q2":{"question":"How does commission tracking work?","answer":"Set a percentage or a fixed amount on the deal, and Avensa tracks what's earned against what's pending as it moves through the pipeline. It doesn't handle payouts or invoicing, only the calculation and status."},"q3":{"question":"Can several people be linked to one deal?","answer":"Yes, a deal links to the property, the buyer or tenant side, and the seller or landlord side, so everyone involved is visible from one record."},"q4":{"question":"What happens when a deal falls through?","answer":"Mark it lost and record why, financing fell through, the buyer changed their mind, the owner pulled the listing. Those reasons stay on the deal for later review."},"q5":{"question":"Can I see deals across the whole agency?","answer":"Yes, with roles deciding who sees what. A manager can filter the pipeline by office, agent or period; a broker typically sees their own deals."}},"stats":{"0":{"value":"Visual Pipeline","label":"Kanban board for all deal stages"},"1":{"value":"Auto-Commission","label":"Automatic commission calculation"},"2":{"value":"Win Probability","label":"Forecast success chances per deal"}},"howItWorks":{"steps":{"0":{"title":"Open a deal","description":"Link the property, the buyer and the seller. It starts at the first stage automatically."},"1":{"title":"Move it through stages","description":"Offer, financing, signing, advance the deal as each step actually happens."},"2":{"title":"Track commission and dates","description":"Set the commission once and log key dates like the notary appointment."},"3":{"title":"Close it, with a reason","description":"Mark the deal won or lost. The record and the reason stay for reporting."}}},"comparison":{"before":{"0":"Deal status kept in someone's head or a paper file","1":"No way to see the whole team's pipeline at once","2":"Commission worked out by hand, deal by deal","3":"A lost deal with no record of why it fell through"},"after":{"0":"Every deal at its real stage, visible to whoever needs it","1":"One pipeline view across agents and offices","2":"Commission calculated and tracked automatically","3":"Lost deals recorded with a reason, for the next one"}},"heroKeyword":"Real estate deal pipeline"},"aiAssistant":{"metaTitle":"AI assistant for real estate agencies","metaDescription":"An AI assistant that chats in Bulgarian, searches your CRM, drafts listings and emails, and reads documents. Runs in the EU.","heroTag":"AI Assistant","heroTitle":"Ask it, instead of digging for it yourself.","heroDescription":"Chat with an assistant that already knows your contacts, properties and deals, in Bulgarian or English. It writes listing descriptions, finds matching buyers, drafts emails and reads a document for you, everything runs in the EU.","subFeatures":{"chatConversations":{"title":"Chat","description":"Ask in plain Bulgarian or English and get an answer from your own CRM data, not a generic one."},"documentExtraction":{"title":"Document extraction","description":"Send a PDF or DOCX and the assistant pulls out the property or contact details for you to review."},"voiceCommands":{"title":"Voice","description":"Speak a task or a note instead of typing it, useful between viewings."},"proactiveSuggestions":{"title":"Suggestions","description":"It flags likely duplicate contacts and buyers who match a new listing, before you ask."},"memorySystem":{"title":"Memory","description":"It remembers what a client wants and what you've already discussed, across conversations."},"bulgarianNlp":{"title":"Built for Bulgarian","description":"Handles Bulgarian names, neighbourhoods, abbreviations and prices the way brokers actually write them."}},"useCases":{"solo":{"persona":"Independent broker","scenario":"You get a PDF brochure from an owner and need the listing entered before you forget the details.","benefit":"Send the PDF to the assistant and review a filled-in draft instead of retyping it."},"team":{"persona":"Small team (2 to 8 people)","scenario":"A colleague asks in the group chat if anyone has a two-bedroom for a client, and nobody checks the CRM first.","benefit":"Ask the assistant directly and get matching listings from the actual database."},"agency":{"persona":"Agency with several offices","scenario":"Duplicate contacts pile up as different brokers enter the same enquiry under slightly different names.","benefit":"The assistant flags likely duplicates for you to merge, instead of finding them by accident later."}},"deepDescription":{"heading":"An assistant that already knows your CRM","p1":"A general chatbot can write you a paragraph. It doesn't know that Georgi already told you his budget, or that you have three listings in Lozenets that fit him. Avensa's assistant does, because it's reading the same contacts, properties and deals you work in every day.","p2":"Send it a PDF brochure or a scanned contract and it extracts the property or contact details into a draft you check before saving, the same review step as any other import, just faster to get there. Ask it to draft an email to a buyer, and it already knows what you discussed with them.","p3":"It also looks for things you'd otherwise catch by accident: two contacts that are probably the same person, a new listing that matches a buyer's saved search, a lead that's gone quiet. Every suggestion is something you approve, not something it does on its own. All of it runs on EU servers.","bullets":{"0":"Chat in Bulgarian or English about your own data","1":"Extracts property and contact details from PDF and DOCX","2":"Finds buyers who match a listing, and listings that match a buyer","3":"Drafts emails using what it knows about the contact","4":"Flags likely duplicate contacts before you merge","5":"AI processing in Google Cloud's EU region"}},"faq":{"q1":{"question":"Does it actually understand Bulgarian, or just translate it?","answer":"It's built for Bulgarian directly, neighbourhood names, abbreviations, the way prices and areas are usually written. You don't need to phrase things carefully for it, the way you sometimes do with a translated tool."},"q2":{"question":"What can it pull out of a document?","answer":"From a PDF or DOCX it extracts property details like type, size, price and location, and contact details like name, phone and email, into a draft you review before anything is saved."},"q3":{"question":"Where does the data get processed?","answer":"The assistant's AI processing runs in Google Cloud's EU multi-region, so what you send to it is processed inside the EU. Every AI action is logged so you can see what it did and when. The optional AI voice receptionist is separate: its calls run over Twilio, which may process call audio outside the EU (see the privacy policy)."},"q4":{"question":"Can it change records without me noticing?","answer":"No. It proposes an action, create this contact, update this deal stage, and waits for you to confirm before anything is saved or sent."},"q5":{"question":"How do voice commands work?","answer":"You speak in Bulgarian and it's transcribed and handled the same way as if you'd typed it, useful when you're between viewings and don't want to type on your phone."},"q6":{"question":"Can I add a property by sending it a listing link?","answer":"Yes. Paste a link from a supported portal like imot.bg into the chat and it extracts the details into a property draft, checking for duplicates first. Nothing is published anywhere automatically, you review and confirm."}},"stats":{"0":{"value":"Bulgarian NLP","label":"Native Bulgarian language understanding with real estate terminology"},"1":{"value":"EU AI region","label":"The assistant's AI processing runs in Google Cloud's EU multi-region"},"2":{"value":"Voice + Text","label":"Interact naturally via voice commands or text in Bulgarian or English"}},"howItWorks":{"steps":{"0":{"title":"Ask in plain language","description":"Type or speak in Bulgarian or English, about anything from a new contact to a buyer search."},"1":{"title":"It reads your CRM","description":"The assistant checks your actual contacts, properties, deals and tasks, not a generic knowledge base."},"2":{"title":"It suggests what to do","description":"A matching buyer, a likely duplicate, a draft email, a filled-in property from a document."},"3":{"title":"You confirm, it acts","description":"Nothing is created, changed or sent until you approve it."}}},"comparison":{"before":{"0":"Typing every contact and property in by hand","1":"Duplicate contacts nobody notices until they cause a mix-up","2":"Checking your own memory for who wants what","3":"Writing every follow-up email from a blank page"},"after":{"0":"Documents turned into draft records you review and save","1":"Likely duplicates flagged before you merge them","2":"Matching buyers and listings surfaced automatically","3":"Emails drafted from what's already on the contact"}},"heroKeyword":"AI assistant for real estate brokers"},"tasks":{"metaTitle":"Task management for real estate agencies","metaDescription":"Every viewing, call and deadline on a Kanban board and a calendar, linked to the property, contact or deal. Nothing falls through in a busy week.","heroTag":"Tasks","heroTitle":"Fifteen viewings this week, and not one forgotten.","heroDescription":"Every task is linked to the property, the contact or the deal it belongs to. Move it across the board, assign it to a colleague, and Avensa reminds you before the deadline, not after.","subFeatures":{"statusTracking":{"title":"Status tracking","description":"Pending, in progress, completed. One glance tells you where a task actually stands."},"kanbanBoard":{"title":"Kanban board","description":"Drag a task from one column to the next as the work moves. No status field to fill in by hand."},"calendarView":{"title":"Calendar view","description":"Tasks with a due date sit next to your viewings and calls, by day, week or month."},"subtasks":{"title":"Subtasks","description":"Split a task like \"prepare for viewing\" into steps you can tick off one by one."},"teamAssignments":{"title":"Team assignments","description":"Give a task to a colleague with one click. They see it on their list, with the deadline."},"priorityLevels":{"title":"Priority levels","description":"Low, medium, high, critical. The urgent ones are visible without opening every task."}},"useCases":{"solo":{"persona":"Independent broker","scenario":"Fifteen viewings this week, three offers to chase, and a document still to print for tomorrow morning.","benefit":"Every task sits on one board, sorted by deadline, so nothing gets missed in the rush."},"team":{"persona":"Small team (2 to 8 people)","scenario":"The manager hands out tasks by phone and forgets what he already asked for.","benefit":"Assign it once, in writing, and see on the board who is behind before it becomes a problem."},"agency":{"persona":"Multi-office agency","scenario":"A task from the Plovdiv office needs the Sofia team, and nobody notices until it is overdue.","benefit":"One board across offices, so a task is visible to whoever needs to pick it up."}},"deepDescription":{"heading":"A task list that already knows the property and the client","p1":"A generic to-do app just has a line of text and a due date. A broker's task is never that simple — \"prepare for viewing\" means the specific flat, the specific buyer, and everything already logged about both.","p2":"In Avensa every task can point to a property, a contact or a deal, so opening it also opens the context: who is involved, what has already happened, what is coming next. Nothing needs to be re-explained in a chat message.","p3":"The Kanban board shows where work stands without a status meeting. The calendar view puts tasks next to viewings and calls, so a day is one list, not three apps open at once. Reminders fire before the deadline, not as an apology after it.","bullets":{"0":"Every task links to a property, contact or deal","1":"Kanban board with drag-and-drop status changes","2":"Subtasks for multi-step work like a viewing or a signing","3":"Priority levels: low, medium, high, critical","4":"Calendar view alongside your viewings and calls","5":"Reminders before a deadline, escalated once it passes"}},"faq":{"q1":{"question":"Can a task be linked to a property or a contact?","answer":"Yes, and it usually should be. Open the task and you see the property, the client and the full history around them, not just a line of text and a due date."},"q2":{"question":"How do subtasks work?","answer":"A task like \"prepare for viewing\" can hold subtasks such as \"confirm with client\", \"print documents\" and \"check access\". Each has its own status, so you can see exactly what is left."},"q3":{"question":"Can I assign a task to a colleague?","answer":"Yes, to one person or several. They get a notification and the task appears on their list. A manager sees every task across the team and can filter by who is holding it."},"q4":{"question":"Do I get reminded before a deadline?","answer":"Yes, tasks with a due date send a reminder before it arrives, and an overdue task is flagged so it does not get lost in a long list."},"q5":{"question":"Can I see tasks on a calendar?","answer":"Yes, next to your viewings and meetings, switching between day, week and month. It is the one place to see what a day actually looks like."}},"stats":{"0":{"value":"Kanban + List","label":"Dual view modes for every workflow style"},"1":{"value":"Subtasks","label":"Break complex deals into manageable steps"},"2":{"value":"Auto-Reminders","label":"Never miss a follow-up or deadline again"}},"howItWorks":{"steps":{"0":{"title":"Create a task from a property, contact or deal","description":"Start it directly from the record it belongs to, so the context travels with it automatically."},"1":{"title":"Break it into subtasks if it needs it","description":"A viewing or a signing is rarely one step. Split it and tick items off as they happen."},"2":{"title":"Assign it and set a priority","description":"Give it to whoever should do it, and mark it low, medium, high or critical so it sorts itself."},"3":{"title":"Track it on the board or the calendar","description":"Drag it across the Kanban board, or watch it sit next to your viewings on the calendar, until it is done."}}},"comparison":{"before":{"0":"Sticky notes and a notebook, lost between viewings","1":"A follow-up forgotten costs you the deal","2":"The manager has no idea who is working on what","3":"Deadlines slip because nothing was written down anywhere"},"after":{"0":"One board, every task with a clear status","1":"A reminder before the deadline, not an apology after","2":"Assignments visible to the whole team, in writing","3":"Tasks sit next to your calendar, so nothing gets lost"}},"heroKeyword":"Tasks and viewings for brokers"},"calendar":{"metaTitle":"Calendar for real estate agencies","metaDescription":"Plan viewings, calls and meetings with Google Calendar and Outlook sync, reminders and route planning. Built for Bulgarian agencies.","heroTag":"Calendar","heroTitle":"Know where you need to be, and when.","heroDescription":"Viewings, calls and meetings in one calendar that's linked to the property and contact behind each one. Syncs with Google Calendar and Outlook, and plans the route for a day of viewings.","subFeatures":{"monthWeekDay":{"title":"Month, week, day","description":"Switch views depending on whether you're planning the month or checking tomorrow."},"eventTypes":{"title":"Event types","description":"Viewings, calls, meetings and signings each get their own colour, so the day is readable at a glance."},"teamAvailability":{"title":"Team availability","description":"See when a colleague is free before you book a joint viewing."},"propertyViewings":{"title":"Viewings","description":"Book a viewing straight from a property or a contact record, already linked to both."},"contactLinking":{"title":"Linked to the contact","description":"Every event sits on the contact's timeline, so their history includes every viewing and call."},"reminders":{"title":"Reminders","description":"An automatic reminder before every event, so nothing gets missed because it slipped your mind."}},"useCases":{"solo":{"persona":"Independent broker","scenario":"You've got five viewings across town on Thursday and no idea what order gets you there without doubling back.","benefit":"The route is planned for you, in the order that makes sense."},"team":{"persona":"Small team (2 to 8 people)","scenario":"Two colleagues book the same client for a viewing at the same time because neither checked the other's calendar.","benefit":"One shared calendar, so a double-booking is visible before it happens."},"agency":{"persona":"Agency with several offices","scenario":"A manager wants to know what the team has on this week and has to ask each broker individually.","benefit":"Every agent's schedule visible in one place, filterable by office."}},"deepDescription":{"heading":"A calendar that knows it's for viewings, not just meetings","p1":"A generic calendar app knows a time and a title. Avensa's knows that Thursday at 16:30 is a viewing, at which property, with which buyer, and what that buyer said last time you spoke. That context is what makes the calendar useful for a broker instead of just a scheduling app.","p2":"Book a viewing, call or meeting from the calendar or straight from a property or contact record, and it's linked both ways. Colour by event type so a busy day is still readable, and check a colleague's availability before booking something that overlaps.","p3":"For a day with several viewings, Avensa plans the route so you're not doubling back across town. Google Calendar and Outlook sync keep your personal calendar current, and a reminder goes out before every event so nothing gets missed.","bullets":{"0":"Month, week and day views","1":"Viewings, calls, meetings and signings, colour-coded","2":"Every event linked to a property and a contact","3":"Route planning for a day of viewings","4":"Google Calendar and Outlook sync","5":"Automatic reminders before every event"}},"faq":{"q1":{"question":"Does it sync with Google Calendar?","answer":"Yes, two-way. An event created in Avensa appears in Google Calendar and the other way round, so your personal calendar stays current without extra work."},"q2":{"question":"What about Outlook?","answer":"Yes, Outlook and Gmail sync are both supported, so your existing calendar and inbox stay in step with Avensa."},"q3":{"question":"Can I see my colleagues' schedules?","answer":"Managers can see the whole team's calendars, and colleagues can check each other's availability before booking a joint viewing. Access follows the same roles as the rest of the CRM."},"q4":{"question":"How does route planning work?","answer":"When you've got several viewings booked for the same day, Avensa works out an order that avoids backtracking across town, based on where the properties actually are."},"q5":{"question":"How do reminders work?","answer":"You get a reminder before each event, in-app and by email, with the timing configurable per event, useful for a viewing you booked days in advance and might otherwise forget."}},"stats":{"0":{"value":"3 Views","label":"Month, Week & Day"},"1":{"value":"Google Sync","label":"Two-Way Calendar Sync"},"2":{"value":"Color-Coded","label":"Events by Type"}},"howItWorks":{"steps":{"0":{"title":"Book the event","description":"Create it from the calendar or straight from a property or contact, and pick the type."},"1":{"title":"It's linked automatically","description":"The property and contact are attached, so the context is there when you open it later."},"2":{"title":"It syncs","description":"Google Calendar and Outlook stay current with what is in Avensa, in both directions."},"3":{"title":"You get reminded","description":"A reminder goes out before the event so a busy week doesn't cost you a viewing."}}},"comparison":{"before":{"0":"A paper diary or an app with no link to the CRM","1":"Two agents booking the same slot without knowing it","2":"No reminder, and a missed viewing nobody flags","3":"No idea which property or client an entry is even about"},"after":{"0":"One calendar linked to every property and contact","1":"Availability visible before you book, so overlaps show up","2":"A reminder before every event, automatically","3":"Every entry tells you exactly what and who it is about"}},"heroKeyword":"Calendar for viewings and meetings"},"analytics":{"metaTitle":"Analytics for real estate agencies","metaDescription":"See which listings sell fastest, how each broker performs and where leads convert, with CMA and owner reports ready to share.","heroTag":"Analytics","heroTitle":"See what is working, not what you assume is working.","heroDescription":"Track deals, viewings and conversion by broker and by listing. Build a CMA in minutes and send owners a report they can check themselves, instead of calling you for an update.","subFeatures":{"agentPerformance":{"title":"Agent performance","description":"Deals closed, viewings run and conversion rate for every broker, side by side."},"dealTrends":{"title":"Deal trends","description":"Volume, average price and time to close, broken down by month or by area."},"contactConversion":{"title":"Contact conversion","description":"How many enquiries turn into viewings, offers and closed deals, and where they drop off."},"ownerReports":{"title":"Owner reports","description":"A link for the owner with views, viewings, enquiries and price changes, no phone call needed."},"cma":{"title":"Comparative market analysis (CMA)","description":"Pick comparables, adjust for size and condition, and get a price range to defend to a seller."},"exportData":{"title":"Data export","description":"Every report as CSV or Excel, for a board meeting or your own spreadsheet."}},"useCases":{"solo":{"persona":"Independent broker","scenario":"You know some listings sell fast and some sit for months, but not why.","benefit":"See time-to-close and price gap by area, and stop guessing which listings to push."},"team":{"persona":"Small team (2 to 8 people)","scenario":"One broker closes twice as many deals as another, and nobody can say what's different.","benefit":"Compare viewings, conversion and deal value per broker, with numbers instead of impressions."},"agency":{"persona":"Agency with several offices","scenario":"Sofia and Plovdiv report differently, and the monthly summary takes a full day to compile.","benefit":"One dashboard across offices, no spreadsheet stitching."}},"deepDescription":{"heading":"Numbers instead of impressions","p1":"An agency runs on impressions: that broker seems busy, that area seems to be moving, viewings feel slower this month. Avensa turns activity you're already logging — viewings, offers, calls, closed deals — into numbers you can actually compare.","p2":"Agent performance shows deals, viewings and conversion per broker. Deal trends show volume, price and time-to-close by month or area. Contact conversion shows where leads stall, before or after the first viewing.","p3":"Two tools go outward. Owner reports give a seller a link with views, viewings and price history, so they stop calling for updates. The CMA tool turns a shortlist of comparables into a defendable price range, ready to present.","bullets":{"0":"Agent performance: deals, viewings, conversion","1":"Deal trends by month, area and property type","2":"Contact conversion funnel from enquiry to close","3":"Shareable owner reports, no manual write-up","4":"CMA with adjustable comparables and a price range","5":"CSV and Excel export for any report"}},"faq":{"q1":{"question":"What can I actually see in the analytics dashboard?","answer":"Deals, viewings and conversion rate per broker; deal volume, price and time-to-close by period and area; and where leads drop off between enquiry and closed deal. You choose which charts show and in what order."},"q2":{"question":"Can I compare brokers or offices against each other?","answer":"Yes. Filter by broker, office or the whole agency. It's meant for coaching conversations and deciding where to put resources, not for a leaderboard nobody asked for."},"q3":{"question":"Can I export the numbers?","answer":"Yes, any report as CSV or Excel, with the full underlying detail, not just the chart. Useful for a board meeting or your own analysis."},"q4":{"question":"How current is the data?","answer":"It updates as soon as something happens in the CRM. Close a deal or log a viewing and it's on the dashboard immediately, no overnight batch."},"q5":{"question":"Can I choose which charts I see?","answer":"Yes. Add, remove and resize widgets, and each person on the team can set up their own layout."},"q6":{"question":"What exactly is in an owner report?","answer":"A link showing listing views, viewing count and status, enquiries and price changes over a period you choose. Nothing else from your CRM is visible to them."},"q7":{"question":"How does the CMA work?","answer":"Add comparable listings to a property, adjust each one for size, condition or location, and Avensa calculates a recommended price or range. You can finish it and share it with a client by link."}},"stats":{"0":{"value":"Real-Time Data","label":"Always up-to-date dashboards"},"1":{"value":"Custom Widgets","label":"Configurable charts and KPIs"},"2":{"value":"CSV/Excel Export","label":"One-click report download"}},"howItWorks":{"steps":{"0":{"title":"Keep working as usual","description":"Every deal, viewing and contact update is logged automatically as your team works, nothing extra to fill in."},"1":{"title":"Open the dashboard","description":"Agent performance, deal trends and conversion, updated in real time."},"2":{"title":"Set up your view","description":"Choose the widgets and time range that matter for your role, and leave the rest out."},"3":{"title":"Export or share","description":"Download a report as CSV or Excel, or send an owner report or CMA by link."}}},"comparison":{"before":{"0":"Broker performance is a guess based on who seems busy","1":"Monthly summaries built by hand in a spreadsheet","2":"An owner update means writing an email from memory","3":"A CMA is a printout of five comparable listings"},"after":{"0":"Deals, viewings and conversion per broker, side by side","1":"Deal trends and conversion funnels ready on the dashboard","2":"An owner report link with real activity, sent in a minute","3":"A CMA with adjustments and a price range, ready to share"}},"heroKeyword":"Analytics and reports for agencies"},"automations":{"metaTitle":"Automations for real estate agencies","metaDescription":"No-code rules that send emails, create tasks and change stages when something happens in your CRM. Built for Bulgarian agencies.","heroTag":"Automations","heroTitle":"Set the rule once, stop doing it by hand.","heroDescription":"When a lead goes quiet, a viewing is booked, or a deal changes stage, tell Avensa what should happen next: an email, a task, a notification. Build the rule once and it runs every time, without you remembering to.","subFeatures":{"visualBuilder":{"title":"No-code builder","description":"Build a rule by choosing a trigger, a condition and an action, no code involved."},"triggers":{"title":"Triggers","description":"Start a rule when a property is added, a contact changes stage, or anything else happens in the CRM."},"conditions":{"title":"Conditions","description":"Narrow a rule down, only for a certain property type, budget, or deal stage."},"actions":{"title":"Actions","description":"Send an email, create a task, notify someone, or change a stage automatically."},"sequences":{"title":"Sequences","description":"Chain steps with a delay between them, like a reminder three days after a viewing."},"templates":{"title":"Templates","description":"Start from a ready-made rule for a common situation instead of building from nothing."}},"useCases":{"solo":{"persona":"Independent broker","scenario":"A buyer's saved search matches a new listing and you only notice a week later, when it's already under offer.","benefit":"The buyer gets an email the moment the listing goes live, without you doing anything."},"team":{"persona":"Small team (2 to 8 people)","scenario":"A viewing gets booked and nobody creates the prep task for the agent doing it.","benefit":"The task is created automatically the moment the viewing is scheduled."},"agency":{"persona":"Agency with several offices","scenario":"Every office follows up leads differently, and some don't follow up at all.","benefit":"The same rule runs in every office, so no lead is handled by luck."}},"deepDescription":{"heading":"Rules that run the follow-up you'd otherwise forget","p1":"Most of what falls through the cracks in an agency isn't complicated, it's just easy to forget: the email that should go out when a listing matches a buyer, the task that should exist after a viewing, the reminder three days after a call nobody answered. Automations exist for exactly that kind of thing.","p2":"A rule has three parts: a trigger (something happened), an optional condition (only when this is also true), and an action (do this). No code, just picking from what already exists in your CRM, property types, deal stages, contact fields.","p3":"Chain actions into a sequence with delays between them, so a rule can send a thank-you email right after a viewing, then a follow-up three days later, then a task for a call after a week, all from one rule you set up once.","bullets":{"0":"Trigger, condition, action, no code","1":"Triggers on property, contact and deal events","2":"Conditions to target the right cases","3":"Actions: email, task, notification, stage change","4":"Multi-step sequences with delays between them","5":"Ready-made templates for common follow-up situations"}},"faq":{"q1":{"question":"Do I need to know how to code?","answer":"No. You build a rule by picking a trigger, a condition and an action from menus. There's nothing to write."},"q2":{"question":"What can start a rule?","answer":"Things that already happen in your CRM: a new property, a status change, a new contact, a contact's lifecycle stage changing, a deal moving stage, or a task going overdue."},"q3":{"question":"Can a rule send an email on its own?","answer":"Yes, using a template with placeholders like the contact's name or the property address. It's the same email-sending path as everywhere else in Avensa, the recipient always sees that it's coming from your agency."},"q4":{"question":"Are there rules I don't have to build myself?","answer":"Yes, there are ready-made templates for common situations, following up a new lead, asking for feedback after a viewing, notifying on a stage change. Use one as-is or adjust it."},"q5":{"question":"Can a rule wait before doing the next step?","answer":"Yes. A sequence can wait a set time between steps, send a message right after a viewing, then another a few days later, then create a task after a week, all from the same rule."}},"stats":{"0":{"value":"Visual Builder","label":"Drag-and-drop workflow designer"},"1":{"value":"10+ Triggers","label":"Events that launch your automations"},"2":{"value":"Ready Templates","label":"Pre-built automation templates"}},"howItWorks":{"steps":{"0":{"title":"Pick a trigger","description":"Choose the event that should start the rule, a new lead, a status change, anything the CRM already tracks."},"1":{"title":"Add a condition","description":"Narrow it down so the rule only fires for the cases you actually want."},"2":{"title":"Choose the action","description":"Send an email, create a task, notify someone, or change a field."},"3":{"title":"Turn it on","description":"Activate the rule and check the log any time to see what it's done."}}},"comparison":{"before":{"0":"Following up every new lead by hand, if you remember to","1":"Reminders and prep tasks depending on someone's memory","2":"Repeating the same steps after every viewing","3":"Every agent following up differently, or not at all"},"after":{"0":"New leads followed up the moment they arrive","1":"Tasks created automatically when they're needed","2":"Multi-step sequences that run themselves after a viewing","3":"The same process running for every agent, every time"}},"heroKeyword":"Automations for real estate agencies"},"documents":{"metaTitle":"Document management for real estate agencies","metaDescription":"Contracts, sketches, photos and certificates, organized by property, contact and deal, with roles, versions and a locked file once it is signed.","heroTag":"Documents","heroTitle":"Find any contract before the client finishes asking for it.","heroDescription":"Every file lives on the property, the contact or the deal it belongs to, not in an inbox. Categories, tags and search get you to the right version, and a signed document locks so nobody edits it by accident.","subFeatures":{"uploadStorage":{"title":"Upload & storage","description":"Drag a file onto a property or contact and it is filed there automatically, no folder to pick."},"categories":{"title":"Categories","description":"Contracts, sketches, photos, plans, certificates — sorted from the moment they arrive."},"tags":{"title":"Tags","description":"Add your own labels on top of the category for the filtering you actually use."},"search":{"title":"Quick search","description":"Search by name, type, property or contact, and the file comes up in seconds."},"quotaTracking":{"title":"Quota tracking","description":"See exactly how much storage your plan has used and how much is left."},"supportedFormats":{"title":"Supported formats","description":"PDF, DOCX, XLSX and images. Macro-enabled files are blocked before they cause a problem."},"signatureCapture":{"title":"E-signature for viewing protocols","description":"Capture the client's signature on screen during a viewing, with a timestamp and a hash proving it wasn't altered afterward."}},"useCases":{"solo":{"persona":"Independent broker","scenario":"A client asks for the brokerage agreement from six months ago and you have no idea which folder it is in.","benefit":"Search the client's name, and the document is open before you've finished the sentence."},"team":{"persona":"Small team (2 to 8 people)","scenario":"A colleague needs the floor plan for a property you listed, and it is sitting in your personal downloads folder.","benefit":"The file is on the property record. Anyone on the team can open it, nobody has to email you."},"agency":{"persona":"Multi-office agency","scenario":"A manager needs to know which documents an agent can see, and which ones are none of their business.","benefit":"Roles decide access. Sensitive files stay restricted, everything else is where it should be."}},"deepDescription":{"heading":"Every document, exactly where it belongs","p1":"A real estate deal produces a pile of paper: a brokerage agreement, a viewing protocol, a deposit agreement, a certificate of no encumbrances, floor plans, photos. Kept as email attachments, half of it is lost by the time you need it.","p2":"Avensa files each document against the property, contact or deal it belongs to, with a category and any tags you add. Search by name, type or the record it is linked to, and the right version comes up instead of a folder full of guesses.","p3":"Access follows your team's roles, so an agent sees what their work requires and a manager sees everything in scope. Once a document is signed, it locks — no accidental edits, no wrong version sent to a client by mistake.","bullets":{"0":"Files attached to a property, contact or deal, not a loose folder","1":"Categories and tags for fast, consistent filing","2":"Search by name, type, property or contact","3":"Role-based access, so sensitive files stay restricted","4":"Version history and locking once a document is signed","5":"Macro-enabled files blocked automatically on upload"}},"faq":{"q1":{"question":"What file formats can I upload?","answer":"PDF, DOCX, XLSX and images among others. Macro-enabled files like DOCM or XLSM are blocked, since they can carry malicious code. The limit is 50MB per upload."},"q2":{"question":"How are documents organized?","answer":"By category — contracts, sketches, photos, plans, certificates — and linked to the property, contact or deal they belong to. Add your own tags on top for filtering that matches how you actually search."},"q3":{"question":"Is there a storage limit?","answer":"Yes, tied to your plan. Avensa shows you how much you've used and how much is left, and you can move to a larger plan whenever you need more room."},"q4":{"question":"Can I control who sees which documents?","answer":"Yes. Access follows roles — an owner or manager sees everything in their scope, an agent sees documents on their own properties and contacts, and sensitive files can be restricted further."},"q5":{"question":"Are my documents backed up?","answer":"Yes, stored in EU data centers with automatic backups. You can download any document at any time, and a deleted one can be recovered before it is permanently removed."},"q6":{"question":"Can I send a document out for signature?","answer":"Yes. Any document can go out for a standard e-signature under Art. 13 of the Bulgarian E-Document Act at no extra cost, unlimited on every plan. For preliminary purchase agreements and similar high-stakes paperwork, a Qualified Electronic Signature via Evrotrust is coming soon — see the e-signatures page."}},"stats":{"0":{"value":"Drag & Drop","label":"Easy Upload"},"1":{"value":"Version History","label":"Full Audit Trail"},"2":{"value":"Role-Based Access","label":"Secure Sharing"}},"howItWorks":{"steps":{"0":{"title":"Upload the document","description":"Drag it onto Avensa directly, or attach it while you're already on the property, contact or deal it belongs to."},"1":{"title":"File it with a category and tags","description":"Contract, floor plan, certificate — pick a category and add whatever tags help you find it again fast."},"2":{"title":"Link it to the right record","description":"Attach it to the property listing or the client, so it sits next to everything else that record already holds."},"3":{"title":"Control who can see it","description":"Decide by role who can view, download or edit it. An agent sees what their work needs; a manager sees everything."}}},"comparison":{"before":{"0":"Contracts buried in email threads from months ago","1":"A file lost or deleted with no way to get it back","2":"No version control, so the wrong draft goes to a client","3":"A shared folder nobody quite owns or organizes"},"after":{"0":"One archive, every file linked to its property, contact or deal","1":"Version history shows every change, with a timestamp","2":"Roles decide who can view, edit or only download","3":"A signed document locks, so it stays exactly as signed"}},"heroKeyword":"Contracts and documents for agencies"},"clientPortal":{"metaTitle":"Client portal for real estate agencies","metaDescription":"A private page for every buyer and seller: shortlist, viewings, offers and documents, under your brand, in their language, no app to install.","heroTag":"Client Portal","heroTitle":"Clients stop calling to ask if anything is happening.","heroDescription":"One link gives a client their shortlist, viewings, offers and the deal's progress, under your brand, in their language. Buyers and sellers, both from the same system.","subFeatures":{"shortlist":{"title":"Shortlist and compare","description":"Clients see only what you shared, favourite it, compare side by side, and tell you what fits, without a chain of emailed PDFs."},"viewings":{"title":"Self-service viewings","description":"Clients pick a time from the slots you opened. A confirmed viewing lands on your calendar automatically, with a reminder and an .ics file."},"messaging":{"title":"One conversation","description":"Messages, photos and voice notes in one secure channel instead of four apps, with a notification on your phone the moment they write."},"offers":{"title":"Offers and counters","description":"Clients submit an offer, see your counter and respond, all recorded with a history instead of a game of telephone."},"dealRoom":{"title":"Deal room","description":"Milestones, checklist, requested documents, deposit proof and e-signature, so a client sees where the deal stands without calling."},"ownerView":{"title":"Seller's view","description":"Owners see the interest in their own property: visits, viewings, feedback and recommendations, the transparency that wins the next instruction."}},"useCases":{"buyer":{"persona":"Agent with active buyers","scenario":"Ten buyers, each with different taste, each with three questions a day spread across chat, email and SMS.","benefit":"Each gets their own portal with their own shortlist. The questions drop, and their interest shows up in the CRM without you asking."},"seller":{"persona":"Agent with exclusive sellers","scenario":"The owner calls every week to ask whether anything is moving, and quietly wonders if you are working the property at all.","benefit":"Owners see the viewings and feedback themselves. The conversation shifts from \"are you doing anything?\" to \"should we adjust the price?\""},"agency":{"persona":"Agency with a team","scenario":"Every agent communicates differently, and when one is on leave the client is left without an answer.","benefit":"One standard for every client, the full history in the system, and any colleague can pick it up without starting over."}},"deepDescription":{"heading":"A portal clients actually open","p1":"Most CRMs call a saved search a \"client portal\". Avensa gives the client a working surface: their shortlist, viewings, offers, documents and the deal's progress, all in one place, under your brand, with Avensa nowhere in sight.","p2":"It works in both directions. A client favourites a property, requests a viewing, submits an offer, uploads a document or sends a message, and you know immediately, on your phone. Every action is recorded in the CRM as a signal, so you can see who is active before you pick up the phone.","p3":"It opens from a link, no install, no sign-up, no password. Sensitive sections can be gated behind a one-time email code. It runs in Bulgarian, English and Russian, and picks the language from the contact rather than from you.","bullets":{"0":"Buyers and sellers in the same portal","1":"Your brand and colours; Avensa is never shown","2":"Language follows the contact: Bulgarian, English or Russian","3":"Optional one-time code for documents and deals","4":"Installs to a phone like an app, with notifications","5":"Links can expire, and can be revoked at any time"}},"faq":{"q1":{"question":"Does the client need to create an account?","answer":"No. The portal opens from a private secure link, no password and no app to install. For documents, deals and offers you can additionally require a one-time code sent to the client's email."},"q2":{"question":"What can a client see of my internal data?","answer":"Only what you shared. Internal pipeline stages, notes and other clients' data never leave the CRM; the client sees a neutral status rather than your internal funnel."},"q3":{"question":"Can I hide the exact address or the price?","answer":"Yes. The exact address appears only if you enabled it for that property, otherwise the map shows an approximate area. On a deal shared with several parties, the price can be hidden from a specific one."},"q4":{"question":"How do I know when a client does something?","answer":"You get a notification in the app and on your phone for a message, viewing request, offer, uploaded document or deposit proof. Viewing requests and offers also send an email."},"q5":{"question":"Can I revoke access?","answer":"Yes, at any time. A link can be deactivated or given an expiry date, and individual properties can be hidden without closing the whole portal."},"q6":{"question":"Is it included in every plan?","answer":"Yes. The client portal is included in every Avensa plan, with no cap on how many clients you activate it for."}},"stats":{"0":{"value":"0","label":"Apps to install"},"1":{"value":"3","label":"Languages, per contact"},"2":{"value":"1","label":"Link for buyer and seller"}},"howItWorks":{"steps":{"0":{"title":"Activate the portal","description":"From a contact, or in bulk for every client already in play. The system shows you who still has no portal."},"1":{"title":"Share properties","description":"Choose what the client sees, and whether they see the exact address and the price. Everything else stays internal."},"2":{"title":"The client acts","description":"Favourites, requests a viewing, writes, submits an offer or uploads a document, from their phone, with no password."},"3":{"title":"You respond in time","description":"A push notification on every action that matters, and the client's activity recorded as a signal in the CRM."}}},"comparison":{"before":{"0":"Properties sent by email, chat and SMS at once","1":"\"Any news?\" several times a week","2":"Feedback lost somewhere in the conversation","3":"The seller cannot see what is happening"},"after":{"0":"One secure link with everything for the client","1":"Clients see the deal moving for themselves","2":"Every favourite and comment recorded in the CRM","3":"Owners follow the interest as it happens"}},"heroKeyword":"Client portal for buyers and sellers"},"eSignatures":{"metaTitle":"E-signatures for real estate agencies","metaDescription":"Unlimited standard e-signatures at €0 per document, plus qualified signatures via Evrotrust for preliminary purchase agreements, coming soon.","heroTag":"E-Signatures","heroTitle":"The deposit agreement gets signed before the client leaves the room.","heroDescription":"Send any document for a legally binding signature from inside the CRM. Standard signatures are unlimited at €0 per document; qualified signatures for preliminary purchase agreements and other high-stakes paperwork are on the way.","subFeatures":{"standardTier":{"title":"Avensa Sign — standard e-signatures (SES)","description":"Unlimited, included in every plan, €0 per document. An electronic signature under Art. 13 of the Bulgarian E-Document Act — with explicit consent recorded during signing, the parties agree under Art. 13(4) that it carries the legal force of a handwritten signature. Suitable for viewing protocols, brokerage and exclusive representation agreements, addenda, deposit receipts and tenancy agreements."},"qualifiedTier":{"title":"Qualified signatures (QES) via Evrotrust — coming soon","description":"Legally equivalent to a handwritten signature under eIDAS Art. 25(2), built for preliminary purchase agreements and similar high-stakes documents. Not yet live; pricing will be announced at launch."},"auditTrail":{"title":"Tamper-evident audit trail","description":"Every signature produces a sealed certificate with a document hash, timestamps, IP address and signer verification."},"anyDevice":{"title":"Sign on any device","description":"Clients sign from a phone, tablet or laptop. Standard signatures need no app, download or account."},"noPerDocFee":{"title":"No per-envelope fees","description":"No charge per document the way DocuSign-integrated tools bill. Send as many as the deal needs."},"euHosting":{"title":"EU hosting, built for GDPR","description":"Documents and signature data stay encrypted in your CRM, hosted in the EU, and become immutable once signed."}},"useCases":{"solo":{"persona":"Independent broker","scenario":"You need a deposit agreement signed on the spot after a viewing, with no printer in sight.","benefit":"The client signs on their own phone in under a minute, and the file lands straight in the deal."},"team":{"persona":"Small team (2 to 8 people)","scenario":"You send brokerage agreements to clients who are rarely free to come into the office.","benefit":"The document gets signed remotely and the status updates itself, no chasing a scanned copy."},"agency":{"persona":"Multi-office agency","scenario":"A preliminary purchase agreement needs full legal certainty, and the buyer lives in another city.","benefit":"A qualified signature via Evrotrust covers it, with no travel required from either side."}},"deepDescription":{"heading":"Two tiers, matched to what a document actually needs","p1":"Not every document carries the same legal weight, so Avensa offers two signing tiers. Standard e-signatures under Art. 13 of the Bulgarian E-Document Act are unlimited and included in every plan at €0 per document. With explicit consent recorded during the signing flow itself, the parties agree under Art. 13(4) that the signature carries the legal force of a handwritten signature, and where the law requires simple written form, an electronic document satisfies it too. Suitable for viewing protocols, brokerage and exclusive representation agreements, addenda, deposit receipts, tenancy agreements and other documents that don't require notarial form.","p2":"A preliminary purchase agreement can also be signed electronically. If the signature is contested, reliable identification of the signer and the full audit trail Avensa Sign records become key evidence. Given the value of such transactions, we recommend a Qualified Electronic Signature via Evrotrust, coming soon to Avensa, or signing on paper. A QES is legally equivalent to a handwritten signature under eIDAS Art. 25(2). Clients will sign in the Evrotrust app, which most Bulgarian clients already have since banks and the NRA use it; anyone without it can be verified remotely and issued a certificate within minutes, foreign passports included.","p3":"Avensa Sign does not replace notarial form: notarial deeds and powers of attorney for property transactions still require a notary in person, regardless of signature type. A tenancy agreement is valid this way regardless of its term, but if the parties want a lease over one year registered in the Property Register to be enforceable against a future owner, that registration requires notarized signatures, which an electronic signature does not replace. Avensa's signatures cover everything else that can legally be signed electronically. This is not legal advice.","bullets":{"0":"Standard (SES) under Art. 13: viewing protocols, brokerage and exclusive representation agreements, addenda, deposit receipts, tenancy agreements","1":"A preliminary purchase agreement can be signed electronically; for high-value deals we recommend QES or paper","2":"A tenancy agreement is valid regardless of term; registering a lease over 1 year in the Property Register requires notarized signatures","3":"Every signature carries a sealed audit certificate with hash, timestamp and verification trail — key evidence if contested","4":"QES (coming soon): legally equivalent to a handwritten signature under eIDAS Art. 25(2), signed in the Evrotrust app","5":"Notarial deeds and powers of attorney for property transactions require a notary, no exceptions"}},"faq":{"q1":{"question":"Are these signatures valid in court?","answer":"Yes. Standard signatures rely on the parties' explicit consent during signing, under which they agree under Art. 13(4) of the Bulgarian E-Document Act that the signature carries the legal force of a handwritten one, plus a tamper-evident audit trail that can be presented as evidence. If contested, especially for preliminary purchase agreements, reliable identification of the signer and the full audit trail are key evidence — for high-value deals we recommend a qualified signature or paper. Qualified signatures via Evrotrust are legally equivalent to a handwritten signature under eIDAS Art. 25(2), the strongest form recognized across the EU."},"q2":{"question":"When do I need a qualified signature instead of a standard one?","answer":"For preliminary purchase agreements and other documents where the law expects the strongest guarantee. Standard signatures are sufficient for brokerage agreements, viewing protocols, deposit agreements and tenancy contracts."},"q3":{"question":"Does my client need to install an app?","answer":"No, not for standard signatures — they sign in the browser on any device. For qualified signatures, clients use the free Evrotrust app, and anyone without it yet can complete remote verification in minutes, including with a foreign passport."},"q4":{"question":"Where are signed documents kept?","answer":"Inside your Avensa CRM, encrypted and hosted in EU data centers. Once signed, a document becomes immutable — it can only be superseded by a new version, never edited."},"q5":{"question":"Where is signature data kept, and how does it fit GDPR?","answer":"Documents, signature data and audit certificates stay in the EU, encrypted at rest, and access follows the same role-based permissions as the rest of your CRM. Avensa is built to help you meet your GDPR obligations."},"q6":{"question":"Do I still need a notary?","answer":"Yes, for the final sale deed and for powers of attorney for property transactions. A tenancy agreement is valid without a notary regardless of term, but registering it in the Property Register when the term exceeds one year requires notarized signatures. Bulgarian law requires the final transfer of ownership to happen in person before a notary, and no signature type changes that. Avensa's e-signatures cover everything else. This is general information, not legal advice — talk to a lawyer or notary about your specific transaction."}},"stats":{"0":{"value":"€0","label":"Per Standard Document"},"1":{"value":"Unlimited","label":"Standard Signatures Included"},"2":{"value":"Minutes","label":"Remote QES Onboarding"}},"howItWorks":{"steps":{"0":{"title":"Send from the CRM or let the client sign in their portal","description":"Attach a document to a contact or deal and send it for signature, or let the client sign it themselves from their portal."},"1":{"title":"Sign on any device, no app required for standard","description":"The client opens a secure link and signs on their phone or laptop. Qualified signatures use the free Evrotrust app."},"2":{"title":"A sealed certificate is stored automatically","description":"Once everyone has signed, Avensa generates the audit certificate and files both documents against the property, contact or deal."}}},"comparison":{"before":{"0":"€1.50 to €7 per envelope on DocuSign-integrated CRMs","1":"Monthly signing minimums to track and budget around","2":"A separate signing tool, a separate login, a separate invoice","3":"Extra cost every time a client needs to resend or re-sign"},"after":{"0":"Unlimited standard signatures included in every plan","1":"€0 per document, no envelope fees, no minimums","2":"Signing built into the CRM you already use","3":"Qualified signatures for high-stakes documents, on the way"}},"pricing":{"qesFromPrice":"from €{{price}} per signature","qesComingSoon":"Coming soon — pricing to be announced"},"heroKeyword":"E-signatures for property contracts"},"teamManagement":{"metaTitle":"Team management for real estate agencies","metaDescription":"Roles, permissions and multi-office structure that decide who sees which contacts and deals, with an activity log for every action.","heroTag":"Team","heroTitle":"Control who sees which clients and deals, office by office.","heroDescription":"Set roles for owner, manager and broker, and permissions decide who can see which contacts, properties and deals. Multi-office agencies keep each office separate while managers see across all of them.","subFeatures":{"memberRoles":{"title":"Member roles","description":"Owner, manager or broker, each with a different default level of access."},"permissionsMatrix":{"title":"Permissions matrix","description":"Decide, module by module, who can view, edit or delete contacts, properties and deals."},"multiOffice":{"title":"Multi-office","description":"Separate teams per office, with a manager who sees only their own and an owner who sees everything."},"brokerProfiles":{"title":"Broker profiles","description":"Each broker's active listings, deals and performance in one place."},"invitationSystem":{"title":"Invitation system","description":"Send an email invite with the role already set, and the new member is working within minutes."},"activityLogs":{"title":"Activity logs","description":"Who created, changed or deleted a record, and when, for every member."}},"useCases":{"solo":{"persona":"Independent broker","scenario":"You hire your first assistant and don't want them seeing every deal's commission.","benefit":"Give them exactly the access the role needs, nothing more."},"team":{"persona":"Small team (2 to 8 people)","scenario":"Two brokers argue about who a lead belongs to, and a third has no idea deals even have stages.","benefit":"Roles make it clear who owns what, before it becomes an argument."},"agency":{"persona":"Agency with several offices","scenario":"The Varna office shouldn't see Sofia's client list, but the owner needs to see both.","benefit":"Each office stays separate day to day, with one view at the top for the owner."}},"deepDescription":{"heading":"Access that matches how the agency actually runs","p1":"A one-person operation doesn't need roles. An agency with an assistant, three brokers and a manager does — because not everyone should see every commission, every client, or every deal in the pipeline. Avensa's team management gives you that control without turning it into a project.","p2":"Owner, manager and broker each start with a sensible default: a broker sees their own contacts and deals, a manager sees their office, an owner sees everything. The permissions matrix lets you adjust that per module when the defaults don't fit — maybe a senior broker should see the whole office's deals, just not edit them.","p3":"Multi-office agencies get separate teams per office by default, so a Varna broker isn't browsing Sofia's client list by accident. Invitations go out by email with the role pre-set, and activity logs record who did what, so a question like 'who changed this listing's price' has an answer.","bullets":{"0":"Owner, manager and broker roles, each with sensible defaults","1":"Per-module permissions for contacts, properties and deals","2":"Separate teams per office in multi-office agencies","3":"Broker profiles with listings, deals and performance","4":"Email invitations with the role already assigned","5":"Activity log for every create, edit and delete"}},"faq":{"q1":{"question":"What roles exist and what do they see by default?","answer":"Owner sees everything across every office. Manager sees their own office — contacts, properties, deals and reports. Broker sees the contacts and deals assigned to them. You can adjust any of these in the permissions matrix."},"q2":{"question":"Can one office be hidden from another?","answer":"Yes. In a multi-office agency, each office's contacts and deals stay within that office by default, and brokers there don't see another office's client list. The owner sees across all offices."},"q3":{"question":"How do I add a new team member?","answer":"Send an email invitation with a role already chosen. They set a password, and their access is live the moment they sign in — no separate setup step."},"q4":{"question":"Can I see who changed a record?","answer":"Yes, the activity log records who created, edited or deleted a contact, property or deal, and when. It's there for accountability, not for monitoring — there's no keystroke tracking."},"q5":{"question":"What happens if I change someone's role?","answer":"Access updates immediately. Move a broker to manager and they can see their office's full pipeline the next time they load the page, no re-login needed."}},"stats":{"0":{"value":"3 Roles","label":"Admin, Manager & Broker"},"1":{"value":"Multi-Office","label":"Branch & Office Support"},"2":{"value":"Activity Logs","label":"Full Audit Trail"}},"howItWorks":{"steps":{"0":{"title":"Invite the team","description":"Send an email invite per person, with owner, manager or broker already chosen."},"1":{"title":"Check the defaults","description":"Each role starts with sensible access. Adjust the permissions matrix only where it doesn't fit."},"2":{"title":"Split by office","description":"Multi-office agencies get separate teams automatically, with the owner seeing across all of them."},"3":{"title":"Review the activity log","description":"See who did what, whenever a question about a record comes up."}}},"comparison":{"before":{"0":"One shared login, so anyone can see any client's file","1":"No way to know who changed a listing's price","2":"A broker who leaves takes their client knowledge with them, unrecorded","3":"One office can see and edit another office's deals"},"after":{"0":"A role per person, with access that matches their job","1":"An activity log with who, what and when, for every record","2":"Contacts and deals stay in the agency, visible by role, not by memory","3":"Offices stay separate day to day, with one view at the top"}},"heroKeyword":"Broker team management"},"integrations":{"metaTitle":"Integrations for real estate agencies","metaDescription":"Google Calendar, Outlook and Gmail sync, a website enquiry form, the Exchange network, Viber/SMS and a REST API with webhooks.","heroTag":"Integrations","heroTitle":"Avensa connects to the tools you already use.","heroDescription":"Sync your calendar and inbox, take enquiries straight from your website, share listings on the Exchange network, message clients on Viber or SMS, and build your own connections with the API. Feeds to listing sites such as imot.bg and homes.bg are in beta.","subFeatures":{"googleCalendar":{"title":"Google Calendar","description":"Two-way sync of viewings, calls and meetings with Google Calendar."},"webhooks":{"title":"Webhooks","description":"Send an HTTP notification to a URL you choose whenever a property, contact or deal changes."},"chromeExtension":{"title":"Chrome extension","description":"CRM context beside every Gmail thread, one-click listing import from the portals, bulk import from search results, and AI reply drafts."},"dataFeeds":{"title":"Avensa Exchange","description":"Share a listing with partner agencies and handle co-brokerage requests and commission splits without leaving Avensa."},"apiAccess":{"title":"API access","description":"A REST API for building your own connections to your website or internal systems."},"emailSync":{"title":"Outlook and Gmail sync","description":"Incoming and outgoing email logged automatically and matched to the right contact."},"viberSms":{"title":"Viber and SMS messaging","description":"Viewing confirmations, reminders and replies to enquiries from ready-made templates, sent straight to a client's phone. Saved-search alerts for new listings go out by email and appear in the client portal."}},"useCases":{"solo":{"persona":"Independent broker","scenario":"You book a viewing in Avensa and then copy it into Google Calendar by hand, every time.","benefit":"Book it once and it's in both calendars, kept in sync from then on."},"team":{"persona":"Small team (2 to 8 people)","scenario":"Client emails live in three different inboxes and nobody can see the full conversation.","benefit":"Connect each mailbox once, and every message is logged on the right contact automatically."},"agency":{"persona":"Agency with several offices","scenario":"Your agency has its own booking widget and wants listings and enquiries to flow into Avensa without retyping.","benefit":"The API and webhooks connect your existing systems without a rebuild."}},"deepDescription":{"heading":"Honest about what connects, and what doesn't","p1":"Avensa doesn't try to be the only tool you use. It syncs with Google Calendar and Outlook or Gmail so your schedule and your inbox stay accurate wherever you look at them. Your website's enquiry form creates a contact directly, and the Exchange network lets you share listings and split commission with partner agencies without leaving the CRM.","p2":"For direct client contact, Viber and SMS carry viewing confirmations, reminders and replies to enquiries, sent from ready-made templates. When a new listing matches a client's saved search, the alert goes out by email and shows up in their client portal. For anything custom, the REST API and webhooks give you programmatic access and real-time notifications, so your own systems can react the moment something changes in Avensa.","p3":"Listing-site feeds are in beta. Avensa builds a feed of your listings for imot.bg, homes.bg and a few other Bulgarian sites, and a site starts importing from it once you send them the feed URL from Settings › Listing sites. You can also paste a listing link from a portal to pull that listing's details into a new property.","bullets":{"0":"Google Calendar two-way sync for viewings and meetings","1":"Outlook and Gmail sync with automatic contact matching","2":"Website enquiry form creates a contact directly","3":"Avensa Exchange for sharing listings with partner agencies","4":"Viber and SMS for viewing confirmations, reminders and enquiry replies","5":"REST API and webhooks for custom integrations"}},"faq":{"q1":{"question":"How does Google Calendar sync work?","answer":"Once connected, viewings and meetings created in Avensa appear in Google Calendar, and events added there sync back to Avensa. Changes in either direction show up within minutes."},"q2":{"question":"How does email sync work?","answer":"Connect your Outlook or Gmail account and Avensa logs incoming and outgoing messages, matching them to the right contact automatically. No manual copying, and the full conversation is visible on that contact's timeline."},"q3":{"question":"Do you publish listings to imot.bg or imoti.net?","answer":"In beta, yes, through a feed. Avensa builds a feed of your listings for imot.bg, homes.bg, alo.bg and imoti.net, and the site imports from it once you send them the feed URL from Settings › Listing sites. You can also paste a listing link from a portal to import that listing's details into a new property."},"q4":{"question":"How do website enquiries reach my CRM?","answer":"A visitor fills in the enquiry form on your website and a contact is created immediately, linked to the property they asked about. You get a notification, there's no separate inbox to check."},"q5":{"question":"What is the Exchange network?","answer":"A network of Bulgarian agencies where you can share a listing, request co-brokerage on a colleague's listing, agree a commission split and message the other agency, all inside Avensa."},"q6":{"question":"What can I build with the API?","answer":"The REST API gives you access to properties, contacts, deals, tasks and documents, so you can connect Avensa to your own website, accounting software or any other system. Webhooks push real-time notifications when something changes, so you don't have to poll."},"q7":{"question":"Can I message clients on Viber or SMS?","answer":"Yes. Connect a Viber or SMS channel in settings and you can send viewing confirmations, reminders and replies to enquiries from ready-made templates. Alerts about new listings that match a client's saved search are sent by email and appear in the client's portal."}},"stats":{"0":{"value":"8+","label":"Integrations"},"1":{"value":"2-Way","label":"Sync"},"2":{"value":"RESTful","label":"API"}},"howItWorks":{"steps":{"0":{"title":"Connect what you use","description":"Link Google Calendar, Outlook or Gmail in a few clicks, no technical setup."},"1":{"title":"Choose what syncs","description":"Pick which events, emails or webhook triggers you want flowing in each direction."},"2":{"title":"Let it run","description":"Once connected, calendars, inboxes and enquiries stay in sync automatically."},"3":{"title":"Extend with the API","description":"Use the REST API and webhooks to connect your own systems or trigger custom workflows."}}},"comparison":{"before":{"0":"Copying appointments between Avensa and Google Calendar by hand","1":"Client emails scattered across three inboxes","2":"Website enquiries sitting unread in a separate mailbox","3":"No way to connect Avensa to your own systems"},"after":{"0":"Google Calendar synced automatically, both ways","1":"Every email logged and matched to the right contact","2":"Enquiries create a contact in Avensa immediately","3":"REST API and webhooks for anything custom"}},"heroKeyword":"Integrations: portals, email and calendar"},"mocks":{"exchange":{"title":"Exchange · partner listings","count":"12 agencies","agency1":"Imoti Nedelchev","agency1Detail":"AP-2210 · Lozenets · €310 000","agency1Initials":"IN","agency2":"Dom Market","agency2Detail":"KA-0871 · Boyana · €520 000","agency2Initials":"DM","agency3":"Home Partners","agency3Detail":"OF-0318 · Center · €95 000","agency3Initials":"HP","request":"Co-brokerage request from Dom Market","accept":"Accept"},"tasks":{"title":"Today","overdue":"1 overdue","task1":"Call Georgi","task1Detail":"About AP-1045 · 09:30","task2":"Send preliminary contract","task2Detail":"Deal · Lozenets · 11:00","task3":"Confirm viewing","task3Detail":"Planinska 12 · 14:00","task4":"Follow up Ivan Kolev","task4Detail":"Silent for 2 days · due yesterday"},"documents":{"title":"Documents","doc1":"Preliminary contract","doc1Detail":"PDF · 3 signers","doc2":"Brokerage agreement","doc2Detail":"Sent to owner","doc3":"Owner report · August","doc3Detail":"Generated from the CRM","signed":"Signed","sent":"Sent","draft":"Draft"},"eSignatures":{"title":"Preliminary contract · AP-1045","progress":"2 of 3 signed","signer1":"Georgi Ivanov","signer1Detail":"Buyer · signed today 10:12","signer1Initials":"GI","signer2":"Petar Dimitrov","signer2Detail":"Owner · signed today 10:40","signer2Initials":"PD","signer3":"Maria Petrova","signer3Detail":"Broker · reminder sent","signer3Initials":"MP","waiting":"Waiting"},"clientPortal":{"title":"Georgi's portal","ownerInitials":"GI","online":"Online now","listing1":"Vitosha 45, Lozenets","listing1Detail":"€185 000 · 85 m²","listing2":"Planinska 12, Boyana","listing2Detail":"€420 000 · 240 m²","listing3":"Tsarigradsko 115","listing3Detail":"€95 000 · 120 m²","saved":"Saved","viewing":"Viewing requested"},"teamManagement":{"title":"Team","offices":"2 offices","member1":"Maria Petrova","member1Detail":"Sofia · all listings","member1Initials":"MP","member2":"Desislava Ivanova","member2Detail":"Sofia · office reports","member2Initials":"DI","member3":"Alexander Todorov","member3Detail":"Varna · own listings only","member3Initials":"AT","owner":"Owner","manager":"Manager","broker":"Broker","rule":"Brokers see their own contacts and deals"},"analytics":{"title":"Lozenets · asking price per m²","period":"Last 6 months","kpi1":"CMA estimate","kpi2":"vs. last year"},"integrations":{"title":"Connected","calendar":"Google Calendar","calendarDetail":"Viewings sync both ways","email":"Email","emailDetail":"Gmail and Outlook, logged to contacts","website":"Website form","websiteDetail":"Enquiries become contacts","api":"API key","apiDetail":"Active · read and write"},"aiReceptionist":{"title":"AI receptionist","answered":"Answered · 2:14","callerInitials":"IP","caller":"Ivan Petrov","callerDetail":"Missed call · 19:42","fact1":"Looking for a 2-bedroom flat","fact1Detail":"Lozenets or Iztok","fact2":"Budget up to €180,000","fact2Detail":"Buying with a mortgage","fact3":"Wants a viewing this week","fact3Detail":"Proposed: Thursday 17:30","result":"Contact and follow-up task created","summary":"Summary"},"ownerDiscovery":{"title":"Owner listings","count":"12 new","listing1":"3-room flat, Mladost 1","listing1Detail":"Imot.bg · private owner · €165,000","listing2":"House, Boyana","listing2Detail":"OLX.bg · private owner · €420,000","listing3":"2-room flat, Center","listing3Detail":"Alo.bg · listed by an agency","owner":"Owner","agency":"Agency","importHint":"Import as a property, owner as contact","import":"Import"},"speedToLead":{"title":"New leads","sla":"Respond within 15 min","lead1":"Elena Dimitrova","lead1Initials":"ED","lead1Detail":"Meta Lead Ads · 4 min ago","lead1Status":"Answered","lead2":"Georgi Kolev","lead2Initials":"GK","lead2Detail":"Google Ads · 9 min ago","lead2Status":"6 min left","lead3":"Nadia Ivanova","lead3Initials":"NI","lead3Detail":"Website form · 17 min ago","lead3Status":"Escalated","avgLabel":"Average first response this week","avgValue":"7 min"},"openHouses":{"title":"Open house · Sat 11:00","registered":"3 signed in","scan":"Scan to sign in","visitor1":"Maria K.","visitor1Detail":"No agent · wants a callback","visitor2":"Petar S.","visitor2Detail":"Walk-in · phone only","visitor3":"Desislava T.","visitor3Detail":"Registered from the listing","followUp":"One follow-up task per visitor","followUpCta":"Follow up all"},"websiteService":{"domain":"youragency.bg","ssl":"SSL","headline":"Find your next home in Sofia","sub":"Apartments, houses and land for sale and rent","synced":"Listings synced from Avensa","lead":"New lead in Avensa","leadDetail":"Source: website · 2-room flat, Lozenets"},"marketAnalysis":{"title":"Market analysis · Lozenets, 2-bed","count":"5 comparables","comp1":"Lozenets · 2-bed, 94 m²","comp1Detail":"Closed deal","comp1Price":"€2,210/m²","comp2":"Lozenets · 2-bed, 88 m²","comp2Detail":"Exchange · sold","comp2Price":"€2,340/m²","comp3":"Hladilnika · 2-bed, 101 m²","comp3Detail":"Portal listing","comp3Price":"€2,080/m²","recommended":"Recommended price","range":"€198,000 – €206,000","report":"PDF for the owner"}},"aiReceptionist":{"metaTitle":"AI phone receptionist for real estate agencies","metaDescription":"An AI receptionist that answers the calls you miss in Bulgarian, finds out what the caller wants, and puts them in Avensa as a lead with a call summary and a follow-up task.","heroTag":"AI receptionist","heroTitle":"Every call answered, even when you can't pick up.","heroDescription":"While you're at a viewing, driving or already on the phone, the AI receptionist answers in Bulgarian, asks what the caller is looking for and writes it into Avensa as a lead, with a summary and a task to call back.","subFeatures":{"missedCalls":{"title":"Answers the calls you miss","description":"Your own number stays on your listings and your phone rings first. Only unanswered calls roll over to the AI, or you give it a dedicated number of its own."},"bulgarian":{"title":"Speaks Bulgarian","description":"The conversation runs in Bulgarian, at any hour, and opens with the legally required notice that the caller is talking to an AI."},"qualifies":{"title":"Asks the right questions","description":"Name, callback number, which property or area, buy or rent, budget and timeline, so you know who to call first."},"crmRecord":{"title":"A lead in Avensa, not a voicemail","description":"The caller is matched to an existing contact by phone number or created as a new lead, with the call logged on their timeline."},"summaries":{"title":"Call summary and follow-up task","description":"Every call the AI takes appears under AI calls with the transcript and a short summary, and a task to call back lands with the broker."},"booking":{"title":"Can offer viewing times","description":"It checks your calendar and proposes free slots. For a caller it doesn't recognise it only suggests a time and leaves the confirmation to you."}},"useCases":{"solo":{"persona":"Independent broker","scenario":"You're showing a flat and your phone rings three times. By the evening one of the callers has already booked with another agency.","benefit":"Each caller is answered on the spot, and you call back knowing exactly what they want."},"team":{"persona":"Small team (2 to 8 people)","scenario":"Calls to the office number go unanswered over lunch and after six, and nobody knows who rang.","benefit":"Every missed call becomes a lead with a summary, visible to the whole team."},"agency":{"persona":"Agency with several offices","scenario":"Ad campaigns drive calls at weekends, when the offices are closed.","benefit":"Weekend callers are qualified and waiting as leads on Monday morning, with a follow-up task each."}},"deepDescription":{"heading":"A receptionist that knows its limits","p1":"The AI receptionist answers over a Twilio phone line connected to your Avensa account. You either forward the calls you don't pick up to it, so clients keep dialling the number on your listings, or publish a dedicated number that the AI answers straight away. Twilio bills the line directly; Avensa charges only for AI minutes.","p2":"Every call starts with a fixed notice in Bulgarian that the caller is speaking to an AI. It can't be edited or switched off, because European law requires it. From there the receptionist takes down who called and why, checks your calendar if they want a viewing, and creates or updates the contact in Avensa with a summary and a follow-up task.","p3":"AI voice minutes are included in the Team (100 minutes a month), Pro (300) and Agency (600) plans. On Solo, and beyond the included minutes on any plan, minutes are charged per minute from your included AI. Nothing is charged until the AI actually answers a call.","bullets":{"0":"Answers missed or forwarded calls in Bulgarian","1":"Mandatory AI disclosure at the start of every call","2":"Qualifies callers: property, area, budget, timeline","3":"Creates or updates the contact as a lead","4":"Transcript, summary and follow-up task for every call","5":"Included AI minutes on Team, Pro and Agency plans"}},"howItWorks":{"steps":{"0":{"title":"Connect a phone line","description":"Open a Twilio account, buy a Bulgarian number and paste its keys into Avensa. The setup guide walks you through each screen."},"1":{"title":"Point the calls at Avensa","description":"Copy two links into your Twilio number, then forward the calls you miss with one code dialled from your phone."},"2":{"title":"Make a test call","description":"Call your number, hear the greeting with your agency's name, and switch the receptionist on."},"3":{"title":"Call back warm leads","description":"Each call appears under AI calls with a summary, and the follow-up task is already on your list."}}},"comparison":{"before":{"0":"Missed calls with no idea who rang or why","1":"Callers who give up and phone another agency","2":"Voicemails nobody transcribes into the CRM","3":"Weekend and evening enquiries lost until Monday"},"after":{"0":"Every missed call answered in Bulgarian","1":"The caller's needs written down while they're on the line","2":"A lead, summary and follow-up task in Avensa","3":"Calls answered at any hour"}},"faq":{"q1":{"question":"Does the caller know they're talking to an AI?","answer":"Yes. Every call opens with a fixed announcement in Bulgarian saying the caller is speaking to an AI assistant. It's required by the EU AI Act and GDPR, and it can't be removed or shortened. If the caller asks for a person, the receptionist takes a message for you."},"q2":{"question":"Do I need a new phone number?","answer":"No. You can keep your number and forward only the calls you don't answer to the AI's Twilio line. If you prefer, you can publish the Twilio number itself and the AI answers it directly."},"q3":{"question":"How many AI minutes are included?","answer":"Team includes 100 AI voice minutes a month, Pro 300 and Agency 600. On Solo, and beyond the included minutes, each minute is charged from your included AI at the price shown during setup. The Twilio line itself is billed by Twilio."},"q4":{"question":"What does it do with the call?","answer":"It matches the caller to an existing contact by phone number or creates a new lead, logs the call with a transcript and summary, and creates a follow-up task for the broker."},"q5":{"question":"Can it book viewings?","answer":"It can check your calendar and offer free times. It books a viewing only for a caller it recognises and a property that is already clear from the conversation; for anyone else it proposes a time and leaves the confirmation to you as a task."},"q6":{"question":"What won't it do?","answer":"It doesn't negotiate price or commission, promise anything on your behalf, or sign anything. It never pretends to be human and never calls strangers."}},"heroKeyword":"AI phone receptionist for agencies"},"ownerDiscovery":{"metaTitle":"Owner-listing discovery on Bulgarian portals","metaDescription":"Find properties listed by private owners on Imot.bg, OLX.bg, Imoti.net and Alo.bg, filter out agencies, and import the ones you want to win as new mandates.","heroTag":"Owner discovery","heroTitle":"Find the owners selling on their own.","heroDescription":"Avensa scans Imot.bg, OLX.bg, Imoti.net and Alo.bg for properties listed by private owners in your cities, filters out agencies, and puts a feed of new listings in front of you so you can call first and win the mandate.","subFeatures":{"portals":{"title":"Four Bulgarian portals","description":"Imot.bg, OLX.bg, Imoti.net and Alo.bg, each switched on or off per portal."},"ownerDetection":{"title":"Owners, not agencies","description":"Listings are classified as private owner or agency from the portal's seller badge, the contact name and a register of known agencies. Mark an agency once and it drops out of your feed."},"filters":{"title":"Only your market","description":"Choose cities, property types, sale or rent, and price and area ranges, so the feed shows what you actually sell."},"schedule":{"title":"Scanned on a schedule","description":"Portals are checked every 30 minutes to every 4 hours, as you choose, and you can run a scan on demand."},"priceChanges":{"title":"New and changed listings","description":"See what's new since your last look, which listings changed price, and when the same property is advertised by several agencies."},"import":{"title":"Import in one step","description":"Open a listing in the property import flow and optionally create the owner as a contact, with the phone number fetched where the portal allows it."}},"useCases":{"solo":{"persona":"Independent broker","scenario":"Every morning you scroll through the portals by hand looking for owners, and half of the 'private' listings turn out to be agencies.","benefit":"Open one feed of owner listings in your cities, already filtered."},"team":{"persona":"Small team (2 to 8 people)","scenario":"Two colleagues call the same owner because nobody knows who already made contact.","benefit":"Imported owners become contacts in the shared CRM, so the team sees who's been called."},"agency":{"persona":"Agency with several offices","scenario":"Each office hunts for listings in its own way and management can't see how many new mandates come from it.","benefit":"One configured feed per market, with every imported listing and owner tracked in Avensa."}},"deepDescription":{"heading":"New mandates start with the right phone call","p1":"Owners who list on their own are the easiest sellers to win, as long as you reach them before everyone else. Discovery watches the four portals Bulgarian sellers actually use and collects the listings that match your cities, property types and price ranges into one feed inside Avensa.","p2":"Each listing is classified as a private owner or an agency using what the portal says about the seller, the contact name and a register of agencies Avensa already knows. Listings that turn out to be agencies can be marked with one click, and known agencies are filtered out of the feed by default.","p3":"When a listing is worth pursuing, you open it in the normal property import flow and can create the owner as a contact at the same time. Discovery only reads public listings; it doesn't publish anything to the portals.","bullets":{"0":"Imot.bg, OLX.bg, Imoti.net and Alo.bg","1":"Private owners separated from agencies","2":"Filters by city, type, sale or rent, price and area","3":"Scheduled scans plus a Scan now button","4":"New, price-changed and multi-agency listings flagged","5":"Import as a property with the owner as a contact"}},"howItWorks":{"steps":{"0":{"title":"Choose your portals and market","description":"Switch on the portals you want and set cities, property types, price and area ranges."},"1":{"title":"Let it scan","description":"Avensa checks the portals on your schedule and collects matching listings from private owners."},"2":{"title":"Review the feed","description":"Go through new and changed listings, hide the ones you don't want and mark any agency that slipped through."},"3":{"title":"Import and call","description":"Import the listing as a property, create the owner as a contact and make the call."}}},"comparison":{"before":{"0":"Scrolling four portals by hand every morning","1":"Calling 'owners' who turn out to be agencies","2":"Missing a price drop on a listing you were watching","3":"Copying listing details and phone numbers into the CRM"},"after":{"0":"One feed of new owner listings in your market","1":"Agencies filtered out automatically","2":"Price changes flagged in the feed","3":"Import to a property and contact in one step"}},"faq":{"q1":{"question":"Which portals does Discovery cover?","answer":"Imot.bg, OLX.bg, Imoti.net and Alo.bg. You switch each one on or off in the Discovery settings."},"q2":{"question":"How does it tell owners from agencies?","answer":"It combines the portal's own seller label where there is one, the contact name on the listing and a register of known agencies. You can mark any listing as an agency, and known agencies are left out of the feed by default."},"q3":{"question":"How often are the portals checked?","answer":"You choose an interval between every 30 minutes and every 4 hours, and you can start a scan at any time with Scan now."},"q4":{"question":"Do I get the owner's phone number?","answer":"Avensa tries to fetch the phone number when you review or import a listing. Some portals only show it to logged-in visitors, in which case the listing tells you so."},"q5":{"question":"What happens when I import a listing?","answer":"It opens in the normal property import flow with the details filled in, and you can create the owner as a contact at the same time."},"q6":{"question":"Does Discovery publish anything to the portals?","answer":"No. It only reads public listings. Avensa doesn't publish or sync listings to any portal."}},"heroKeyword":"Owner listings from property portals"},"speedToLead":{"metaTitle":"Speed-to-lead: capture, routing and response SLAs","metaDescription":"Meta Lead Ads and Google Ads leads straight into Avensa, routed to the right broker, with response timers, escalation when nobody answers and response-time analytics.","heroTag":"Speed to lead","heroTitle":"Answer new leads while they're still interested.","heroDescription":"Leads from Facebook and Instagram Lead Ads, Google Ads and your website land in Avensa within minutes, go to the right broker, and start a response timer. If nobody answers in time, the lead moves on or the manager is told.","subFeatures":{"metaAds":{"title":"Facebook and Instagram Lead Ads","description":"Connect your Meta page once and every Lead Ads form submission arrives in Avensa as a lead, with the campaign as its source."},"googleAds":{"title":"Google Ads lead forms","description":"Submissions from Google Ads lead form extensions are collected automatically and created as leads with their source."},"routing":{"title":"Routed to the right broker","description":"Rules assign leads round-robin within a pool, respecting each broker's capacity and calendar leave. The broker accepts or declines the lead."},"slaTimers":{"title":"Response timers","description":"Set how quickly a lead must get a first response, during business hours. If it isn't answered in time, it rotates to the next broker."},"escalation":{"title":"Escalation and breach alerts","description":"Hot leads and missed deadlines notify the manager in the Team Inbox, and a lead declined twice goes to the office manager."},"analytics":{"title":"Response-time analytics","description":"See each broker's average response time and follow-up interval, so you know where leads are waiting."}},"useCases":{"solo":{"persona":"Independent broker","scenario":"You pay for Facebook ads, but the leads sit in a Meta inbox you check twice a day.","benefit":"Every ad lead is in Avensa within minutes, with a reminder to respond."},"team":{"persona":"Small team (2 to 8 people)","scenario":"Leads are shared in a group chat and the fastest person grabs the best ones.","benefit":"Fair round-robin assignment, and a lead that isn't answered moves to the next broker."},"agency":{"persona":"Agency with several offices","scenario":"Management can't tell whether slow responses or bad leads are behind a weak campaign.","benefit":"Response timers, breach alerts and per-broker response times show exactly where leads wait."}},"deepDescription":{"heading":"The first broker to call usually wins","p1":"Most portal and ad leads contact several agencies at once. Avensa brings Facebook and Instagram Lead Ads, Google Ads lead forms and your website's enquiry forms into one place, so every lead becomes a contact with its source recorded the moment it arrives.","p2":"Routing rules then decide who gets it: round-robin within a pool, with the listing's own broker first when the lead is about a specific property, and with capacity and calendar leave taken into account. The assigned broker accepts or declines, and the response timer starts.","p3":"Ready-made lead rules cover the common cases: rotate an unanswered lead after 15 minutes, alert the manager about hot leads, and escalate a lead declined twice. They install as ordinary automation rules you can edit, and the analytics show each broker's average response time.","bullets":{"0":"Meta Lead Ads delivered straight into Avensa","1":"Google Ads lead form submissions collected automatically","2":"Round-robin routing with capacity and leave","3":"Response timers during business hours","4":"Rotation, manager alerts and escalation rules","5":"Average response time per broker"}},"howItWorks":{"steps":{"0":{"title":"Connect your lead sources","description":"Link your Meta page and Google Ads account in Settings, and add the enquiry form to your website."},"1":{"title":"Set up routing","description":"Install the round-robin rule or build your own pools, and choose who handles which leads."},"2":{"title":"Choose your response times","description":"Install the lead rules for rotation and escalation and adjust the minutes and business hours."},"3":{"title":"Watch the response times","description":"Follow each broker's average response time in Analytics and adjust the rules as you learn."}}},"comparison":{"before":{"0":"Ad leads sitting in the Meta or Google inbox","1":"Leads handed out in a group chat","2":"No one noticing a lead that waited all afternoon","3":"No idea how quickly each broker responds"},"after":{"0":"Ad and website leads in Avensa within minutes","1":"Fair, rule-based assignment","2":"Unanswered leads rotated and managers alerted","3":"Average response time per broker"}},"faq":{"q1":{"question":"Which lead sources are supported?","answer":"Facebook and Instagram Lead Ads through your Meta page, Google Ads lead form extensions, and enquiry forms on your website. Leads from other systems can be sent in through the REST API or an inbound webhook."},"q2":{"question":"How fast do ad leads arrive?","answer":"Meta Lead Ads are delivered to Avensa as soon as Meta sends them. Google Ads submissions are collected automatically on a short schedule."},"q3":{"question":"How is a lead assigned?","answer":"Routing rules decide: typically round-robin within a pool of brokers, with capacity limits and calendar leave respected. When a lead is about a specific listing, that listing's broker can get it first."},"q4":{"question":"What happens if nobody responds?","answer":"With the rotation rule installed, a lead that hasn't been answered within the time you set (15 minutes by default, during business hours) is reassigned to the next broker, and the previous broker is told."},"q5":{"question":"Can managers be alerted?","answer":"Yes. Lead rules can send the manager a Team Inbox request for hot leads, when a response deadline is missed, or when a lead has been declined twice."},"q6":{"question":"Where do I see response times?","answer":"Analytics shows each broker's average response time and average follow-up interval, alongside their activity."}},"heroKeyword":"Fast response to property inquiries"},"openHouses":{"metaTitle":"Open houses with QR sign-in","metaDescription":"Schedule open houses, let visitors sign in on a tablet or by scanning a QR code, turn every sign-in into a contact and follow up with all of them in one click.","heroTag":"Open houses","heroTitle":"Every visitor at the door becomes a contact.","heroDescription":"Schedule an open house, put the sign-in page on a tablet at the door or a printed QR code on the wall, and every visitor who signs in lands in Avensa as a contact, ready for a follow-up.","subFeatures":{"schedule":{"title":"One-off or weekly","description":"Schedule an open house once or as a weekly series. Each date keeps its own list of registrations."},"qrSignIn":{"title":"QR code sign-in","description":"Print the QR code for the property. Visitors scan it and sign in on their own phone in a few seconds."},"tablet":{"title":"Tablet at the door","description":"Or open the sign-in page on a tablet and hand it to visitors as they arrive."},"contacts":{"title":"Contacts, not a paper list","description":"Every sign-in becomes a contact with the open house as its source. Returning visitors are matched by phone or email instead of duplicated."},"questions":{"title":"The questions that matter","description":"Visitors leave a phone or email, say whether they're working with an agent and accept the contact notice before signing in."},"followUp":{"title":"Follow up with everyone","description":"One click creates a follow-up task for each attendee, and the open house shows who registered, who came and who is interested."}},"useCases":{"solo":{"persona":"Independent broker","scenario":"You come home from an open house with a clipboard of half-legible names and phone numbers.","benefit":"Every visitor is already a contact in Avensa before you've locked the door."},"team":{"persona":"Small team (2 to 8 people)","scenario":"A colleague runs the open house, but the leads never make it into the shared CRM.","benefit":"Sign-ins go straight to the team's contacts, with a follow-up task for each."},"agency":{"persona":"Agency with several offices","scenario":"New-build projects hold open days every weekend and nobody counts how many visitors turn into buyers.","benefit":"Registrations, attendance and interest per open house, tracked in one place."}},"deepDescription":{"heading":"From the front door to the follow-up call","p1":"An open house in Avensa is a viewing of its own type, scheduled once or as a weekly series for a property. Each one gets its own sign-in page, which you can open on a tablet at the door or share as a printable QR code for visitors to scan with their phone.","p2":"Visitors give their name and a phone number or email, say whether they're already working with an agent, and accept the contact notice. Each sign-in becomes a contact with the open house as its source, and a returning visitor is matched by phone first, then email, so you don't get duplicates.","p3":"After the event, the open house shows how many people registered, attended and were interested, and how many already have an agent. Follow up all creates one task per attendee, so every visitor gets a call.","bullets":{"0":"One-off or weekly open houses per property","1":"Sign-in on a tablet or by QR code","2":"Every sign-in becomes a contact","3":"Duplicates avoided by matching phone and email","4":"Registrations, attendance and interest per date","5":"One follow-up task per attendee in one click"}},"howItWorks":{"steps":{"0":{"title":"Schedule the open house","description":"Create a viewing of type Open house for the property, once or every week."},"1":{"title":"Put out the sign-in page","description":"Open it on a tablet at the door or print the QR code for visitors to scan."},"2":{"title":"Visitors sign in","description":"Each sign-in becomes a contact linked to the open house, with the visitor's answers."},"3":{"title":"Follow up","description":"Click Follow up all and a task to contact each attendee is created."}}},"comparison":{"before":{"0":"A paper sign-in sheet with unreadable phone numbers","1":"Typing names into the CRM on Monday","2":"The same buyer entered twice","3":"Visitors who never hear back"},"after":{"0":"Sign-in by QR code or tablet","1":"Contacts created as visitors arrive","2":"Returning visitors matched by phone or email","3":"A follow-up task for every attendee"}},"faq":{"q1":{"question":"How do visitors sign in?","answer":"Either on a tablet at the door with the sign-in page open, or on their own phone by scanning the QR code you print for the property."},"q2":{"question":"What do visitors have to fill in?","answer":"Their name, a phone number or email, whether they're working with an agent, and their consent to the contact notice."},"q3":{"question":"What happens to each sign-in?","answer":"It becomes a contact in Avensa with the open house as its source. If the visitor is already a contact, they're matched by phone or email instead of being created again."},"q4":{"question":"Can open houses repeat?","answer":"Yes. Schedule an open house as a weekly series and each date keeps its own registrations."},"q5":{"question":"Can visitors register in advance?","answer":"Yes. Visitors can register from the listing page as well as signing in at the door."},"q6":{"question":"How do I follow up afterwards?","answer":"Open the open house and click Follow up all. Avensa creates one task per attendee on the team calendar."}},"heroKeyword":"Open houses with QR sign-in"},"marketAnalysis":{"metaTitle":"Comparative market analysis for real estate brokers","metaDescription":"Comparative market analysis in Avensa: comparables from closed deals, the Exchange and portals, price per m², adjustments and a PDF report for the owner.","heroTag":"Market analysis","heroKeyword":"Comparative market analysis and property valuation for brokers","heroTitle":"A price you can defend in front of the owner.","heroDescription":"Pick similar properties from your closed deals, the Exchange and the portals, adjust for the differences and give the owner a report with a recommended price and range.","subFeatures":{"sources":{"title":"Comparables from five sources","description":"Your own listings, active and sold properties on the Exchange, portal listings and your closed deals. For sold properties you see the price achieved, not the asking price."},"marketContext":{"title":"Price per m² and market context","description":"Median asking price per m² in the area, closed prices, days on market, discount from asking and gross rental yield. Each figure appears only when there is enough data."},"adjustments":{"title":"Adjustments per comparable","description":"Enter an adjustment for location, condition, size, age, features, parking and floor. Avensa works out the adjusted price and the range."},"recommendation":{"title":"A recommended price with reasons","description":"Record the recommended value, the low and high end and your reasoning. A finalized analysis is locked against changes."},"report":{"title":"PDF report and a link for the owner","description":"A PDF in one of four templates with your agency name and logo, or a link the owner opens in Bulgarian, English or Russian. You see how many times it was opened."},"valuation":{"title":"A quick automated estimate","description":"The AI valuation on the property page gives an estimated value, a likely range and a confidence level. It is not an official appraisal."}},"howItWorks":{"steps":{"0":{"title":"Open the property","description":"Choose the market analysis from the property menu. Avensa shows similar properties in the area with the average price and price per m²."},"1":{"title":"Pick the comparables","description":"Add the closest matches from your portfolio, the Exchange, the portals or your closed deals, and remove the ones that do not fit."},"2":{"title":"Adjust and recommend","description":"Enter the adjustments, check the adjusted range and record the recommended price with your reasoning."},"3":{"title":"Send it to the owner","description":"Download the PDF or send a link. The link expires after 30 days, and you can switch it off at any time."}}},"comparison":{"before":{"0":"A price by gut feeling or from two or three portal ads","1":"A spreadsheet the owner never reads","2":"Arguing about the price without evidence","3":"A report rebuilt from scratch for every property"},"after":{"0":"Comparables from deals, the Exchange and portals in one place","1":"Adjustments and range worked out for you","2":"A PDF and a link with your agency name and logo","3":"A recommendation with reasons the owner can check"}},"deepDescription":{"heading":"How market analysis works in Avensa","p1":"An analysis starts from the property. Avensa finds similar properties by type, location and size, and you add comparables from your own portfolio, the Exchange (active and sold), portal listings and your closed deals. Each comparable is kept as it was at the time of the analysis.","p2":"The Market Context card adds the median asking price per m² for the area, your own and the network’s closed prices, days on market, the discount from asking and gross rental yield. A figure only appears when there is enough data, so a tiny sample never misleads.","p3":"Download the finished analysis as a PDF or share it with a link. If you are talking to an owner before the property is in the system, the quick valuation in Analytics gives a price range from city, type and size, and you can save it to their contact.","bullets":{"0":"Comparables from your portfolio, the Exchange, portals and closed deals","1":"Median price per m² and closed prices for the area","2":"Adjustments for location, condition, size, age, features, parking and floor","3":"Recommended price, range and reasoning","4":"PDF in four templates and a link in three languages","5":"Automated estimate with a range and confidence level"}},"useCases":{"solo":{"persona":"Independent broker","scenario":"The owner wants more than the market will pay, and all you have to show them is a few portal ads.","benefit":"Comparables with real prices per m² and a report the owner can read on their own."},"team":{"persona":"Small team (2 to 8 people)","scenario":"Every broker prices properties their own way, and owners get reports that look nothing alike.","benefit":"One analysis and one report template for the whole team."},"agency":{"persona":"Agency with several offices","scenario":"The manager does not know how many valuations were done this quarter or how many turned into listings.","benefit":"Every analysis in one list, with its status and the listings won after a valuation."}},"faq":{"q1":{"question":"What is a comparative market analysis?","answer":"A way to price a property from similar properties in the same area, both sold and currently for sale. Their prices are adjusted for the differences (size, floor, condition), and the result is a recommended range the broker uses to advise the owner."},"q2":{"question":"Where do the comparables come from?","answer":"Your own listings, the Exchange (active and sold properties of partner agencies), portal listings and your closed deals. Closed deals and sold Exchange properties show the price achieved; the others show the asking price."},"q3":{"question":"How accurate is the automated estimate?","answer":"It shows an estimated value, a likely range, a confidence level and how many similar properties it is based on. The more comparables there are in the area, the higher the confidence. It is an automated estimate, not an official appraisal by a licensed valuer."},"q4":{"question":"What does the owner see?","answer":"Their property next to the comparables, the market figures and your recommendation, with your agency name and the broker’s contact details. The link opens in Bulgarian, English or Russian and expires after 30 days."},"q5":{"question":"Can I value a property before it is in Avensa?","answer":"Yes. The quick valuation in Analytics gives a price range from city, type and size, and you can save it as a note on the owner’s contact. You build the full analysis once the property is added."},"q6":{"question":"Is market analysis included in my plan?","answer":"Yes. Market analysis and valuations are included in every paid plan at no extra cost."}}}},"helpCenter":"Help Center","helpCenterSubtitle":"Step-by-step guides for every part of Avensa — from first login to the inter-agency Exchange","homepageV2":{"hero":{"announcement":"Avensa Exchange connects agencies and listings","eyebrow":"CRM for real estate agencies in Bulgaria","title":"Your entire real estate business. In one working system.","subtitle":"Built for agencies in Bulgaria, Avensa connects properties, contacts, deals, portals and partner agencies—so brokers move faster and managers see the whole picture.","primaryCta":"Start for free","secondaryCta":"See pricing","assurance":"14 days free · card required, first charge on day 15 · cancel anytime","filmPlay":"Play the video “Avensa in 3 minutes” ({{duration}})","filmWatch":"Watch the video","filmTitle":"Avensa in 3 minutes","filmCaption":"From the first inquiry to the keys: one client, one agency and everything in one place. Narrated in Bulgarian.","proofMatchTitle":"AI matching","proofMatchLabel":"pairs buyers to listings","proofExchangeTitle":"One Exchange","proofExchangeLabel":"co-broker with partner agencies","scenarioPublish":"Publish everywhere","scenarioViewing":"Viewing confirmed","scenarioMatch":"AI finds the buyer"},"accessibility":{"openMenu":"Open menu","closeMenu":"Close menu","mobileMenu":"Main menu"},"demo":{"liveWorkspace":"Avensa workspace","sampleData":"Demo data","navigation":"Demo navigation","dashboard":"Home","properties":"Properties","contacts":"Contacts","deals":"Deals","analytics":"Analytics","search":"Search a property, contact or deal…","propertyRef":"Property · AP-1045","propertyTitle":"Three-bedroom apartment in Lozenets","active":"Active","publication":"Publishing","website":"Your website","connectedRecords":"Connected records","updatedNow":"updated now","buyer":"Maria Petrova","buyerDetail":"Buyer · budget up to €260,000","viewing":"Viewing · 22 August, 16:30","viewingDetail":"Confirmed by client","deal":"Deal · Lozenets","dealDetail":"Stage: offer","aiTitle":"Avensa AI","aiAnswer":"Maria is a 92% match for this property. Her budget, location and bedroom requirements all fit.","openMatch":"Open the match"},"proof":{"properties":{"title":"One property","body":"One current version for your team, portals and website."},"contacts":{"title":"One client context","body":"Conversations, searches, viewings and documents in one history."},"deals":{"title":"One deal","body":"Next action, owner and commission—visible in time."},"exchange":{"title":"One partner network","body":"Shared listings and clear terms for working together."}},"story":{"title":"From the first listing to the signed deal. Everything stays connected.","subtitle":"Avensa is not another contact list. It follows the broker's real workday and keeps the context normally lost between spreadsheets, chats and folders.","navigation":"The Avensa workflow","scenes":{"publish":{"nav":"Publish","title":"Maintain one listing. Publish it everywhere.","description":"Complete the property once and manage delivery to connected portals and your own website from one place.","proofOneTitle":"One source version","proofOneBody":"The price, description and images stay consistent across channels.","proofTwoTitle":"A clear status","proofTwoBody":"See what is ready, what was sent and what needs attention."},"match":{"nav":"Match","title":"Turn a buyer request into a precise property shortlist.","description":"Conversation criteria become a structured search, and suitable properties are ranked by fit.","proofOneTitle":"Context, not just filters","proofOneBody":"Area, budget, rooms and the client's history stay together.","proofTwoTitle":"A better next conversation","proofTwoBody":"The broker opens a ready shortlist instead of starting again."},"deal":{"nav":"Run deals","title":"See where every deal stands and what is holding it back.","description":"Viewings, offers, documents and deadlines move through one pipeline that is clear to brokers and managers.","proofOneTitle":"The next action is visible","proofOneBody":"Every record has an owner, date and action—not just a status.","proofTwoTitle":"The team shares one picture","proofTwoBody":"Managers see risk without collecting updates by phone."},"exchange":{"nav":"Work with partners","title":"Give buyers more choice without putting your commission at risk.","description":"Avensa Exchange connects partner agencies in a shared flow with the exact address protected and cooperation terms fixed in advance.","proofOneTitle":"Terms are clear upfront","proofOneBody":"The commission split is visible and locks when cooperation is requested.","proofTwoTitle":"Your contact stays yours","proofTwoBody":"The partner receives only the context needed for the shared deal."},"insight":{"nav":"Know what's next","title":"Start the day with an answer, not a tour of five screens.","description":"Avensa AI summarizes connected records and directs attention to viewings, follow-ups and documents that cannot wait.","proofOneTitle":"AI works with your context","proofOneBody":"The answer uses properties, clients, deals and tasks from the workspace.","proofTwoTitle":"People stay in control","proofTwoBody":"Suggestions lead to the actual record where the broker checks and acts."}},"demos":{"publishLabel":"Properties · Publishing","synced":"Synced","feedStatus":"Listing check","readyToPublish":"Ready to publish","photos":"18 photos ordered","details":"Required fields complete","description":"Description ready","publishAction":"Publish","matchLabel":"Contacts · Matches","buyerRequest":"Buyer request","buyerRequestText":"Three-bedroom apartment in Lozenets, bright, with a lift and a budget up to €260,000.","matchTags":{"0":"Lozenets","1":"2 bedrooms","2":"up to €260k"},"findMatches":"Find matches","bestMatches":"Best property matches","openProperty":"Open property","primaryLocation":"Lozenets · 85 m²","secondaryLocation":"Sofia · 80 m²","dealLabel":"Deals · Pipeline","personOne":"Maria Petrova","personTwo":"Ivan Dimov","dealDate":"22 Aug","columns":{"new":"New interest","viewing":"Viewing","offer":"Offer","signed":"Signing"},"exchangeLabel":"Exchange · Cooperation","exchangeFirst":"Exchange first","exchangeProperty":"AP-1045 · Lozenets","verified":"Verified agency","commissionLocked":"Commission locked","partnerAgency":"Partner agency","exchangeSteps":{"0":"Buyer linked","1":"Viewing confirmed","2":"Terms recorded"},"openCooperation":"Open cooperation","insightLabel":"AI · Daily brief","morningBrief":"Good morning, Alex","briefAnswer":"Three viewings are today. One offer awaits a response and two documents need review.","viewings":"viewings today","followUps":"follow-up actions","documents":"documents to review","nextBestAction":"Next best actions","nextActions":{"0":"Call Maria Petrova","1":"Send AP-1045","2":"Review the offer"}}},"context":{"title":"Every record knows what it is connected to.","subtitle":"When the property, buyer, deal and conversation share context, the team stops rebuilding the story—and AI can be useful instead of generic.","graphNote":"One change reaches the right connected records without duplicate entry.","nodes":{"property":{"title":"Property","body":"Listing AP-1045"},"buyer":{"title":"Buyer","body":"Maria Petrova"},"deal":{"title":"Deal","body":"Stage: offer"},"inbox":{"title":"Conversation","body":"Last reply today"},"exchange":{"title":"Partner","body":"Urban Key"},"ai":{"title":"Avensa AI","body":"Next action"}},"proofs":{"shared":{"title":"Shared context","body":"Properties, contacts, deals, tasks and documents speak one language."},"permissioned":{"title":"Controlled access","body":"Roles and permissions determine who can see and change sensitive information."},"traceable":{"title":"A clear trail","body":"Actions and changes stay connected to the real record and responsible person."}}},"website":{"title":"Your website can become part of the workflow.","subtitle":"We connect your existing website to Avensa so enquiries arrive as structured contacts and interests. If you do not have the right website, we can build a custom one for your agency.","primaryCta":"Discuss your website","secondaryCta":"See integrations","inquiryLabel":"Website enquiry","crmLabel":"New contact in Avensa","sendInquiry":"Send enquiry","sampleName":"Maria Petrova","sampleInitials":"MP","sampleInterest":"AP-1045 · Lozenets","fields":{"name":"Name","email":"Email","interest":"Property interest"},"flow":{"contactCreated":"Contact created","propertyLinked":"Property linked","agentNotified":"Broker notified"}},"migration":{"title":"Your data should not have to start from zero.","subtitle":"Import contacts, properties and deals from Excel or CSV. For larger databases, our team can plan and assist the transfer.","cta":"Discuss migration","steps":{"map":{"title":"We map the fields","body":"We review the data structure and agree how each record should enter Avensa."},"validate":{"title":"You verify before launch","body":"Confirm the result on real records before the team moves its daily work."},"support":{"title":"You get human help","body":"For a more complex migration, we plan the process with a responsible person from your agency."}}},"closing":{"title":"Give your team one system that remembers the context.","subtitle":"Start with your real workflow. Import your data, connect your channels and see Avensa in action.","primaryCta":"Start for free","secondaryCta":"Talk to us","assurance":"14 days free · card required, first charge on day 15 · cancel anytime · migration assistance"},"stories":{"groupLabel":"Choose a product story","leadRouting":{"label":"Enquiry","beat0":"Georgi enquires about AP-1045 from your website.","beat1":"Avensa scores it hot: budget, area and rooms all fit.","beat2":"Routed to the right broker in 0.4 seconds.","beat3":"Auto-reply sent, follow-up task created. Nobody typed a thing.","inboxTitle":"New enquiry","leadName":"Georgi Ivanov","justNow":"just now","leadMessage":"Hi, is the three-bedroom in Lozenets still available? 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This page says plainly where that data lives, how it is protected, and what rights you keep over it.","topics":{"hosting":{"title":"Hosted in the European Union","body":"The database is hosted in Frankfurt, Germany (AWS eu-central-1). Uploaded files are kept in EU-jurisdiction cloud storage. Sub-processors outside the EU are listed in the privacy policy, with the safeguards we rely on."},"encryption":{"title":"Encrypted in transit and at rest","body":"All traffic runs over TLS. Databases and file storage are encrypted at rest by the hosting provider."},"backups":{"title":"Daily backups","body":"The database is backed up automatically every day and backups are kept separately from the live system."},"access":{"title":"Roles and permissions","body":"Owner, manager and broker roles decide who sees which contacts, listings and deals. 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Nothing in Avensa locks it in, and nothing requires our permission to take it out.","policyLink":"Read the privacy policy","items":{"export":{"title":"Export your data","body":"Contacts, listings and deals can be exported at any time from Settings → Import & Export; documents can be downloaded from each record."},"delete":{"title":"Delete on request","body":"A contact's personal data, or your whole account, can be permanently deleted."},"consent":{"title":"Consent per contact","body":"Record how and when a client agreed to be contacted, and honour do-not-contact flags automatically."},"processor":{"title":"Data-processing agreement","body":"<DpaLink>Read or download our DPA</DpaLink>, with the <RegisterLink>register of our sub-processors</RegisterLink> and their locations."}}}},"faqPage":{"eyebrow":"FAQ","groups":{"gettingStarted":"Getting started","pricing":"Pricing and billing","migrationData":"Migration and data","security":"Security and GDPR","workingWithAvensa":"Working with Avensa","support":"Support"},"contactPrompt":"Still have a question?","readMore":"Read more"},"blogPage":{"eyebrow":"Blog"},"changelogPage":{"eyebrow":"Changelog","title":"What shipped in Avensa"},"changelogPaginationPrevious":"Previous","changelogPaginationNext":"Next","changelogNavigationPrevious":"Previous","changelogNavigationNext":"Next","helpPage":{"eyebrow":"Help centre","searchPlaceholder":"Search help articles...","noResults":"No articles match your search.","startHere":"Start here","startHereSubtitle":"New to Avensa? These guides get you moving fastest.","categoriesTitle":"Browse by topic","viewAllArticles":"View all {{count}} articles","articleCount":"{{count}} articles","supportTitle":"Still stuck?","emailTitle":"Email our support team","emailDescription":"Write to us and we will reply during business hours.","docsTitle":"Developer docs","docsDescription":"REST API, webhooks, automation rules and the MCP server — everything to build on Avensa.","docsCta":"Open documentation","readingTime":"{{minutes}} min read","tableOfContents":"On this page","inThisCategory":"In this category","prevArticle":"Previous","nextArticle":"Next","stillNeedHelp":"Still need help?","stillNeedHelpSubtitle":"Our support team is here. Send us an email and we will get back to you.","emailCta":"Email support","articleCount_one":"{{count}} article","viewAllArticles_one":"View {{count}} article"},"docsPage":{"eyebrow":"Documentation"},"legalPage":{"eyebrow":"Legal","unavailableDescription":"This document is temporarily unavailable. We are working to restore it — please check back shortly, or contact us if you need it right away."},"footerChangelog":"Changelog","footerEuDataCenters":"EU Data Centers","navWebsiteService":"Agency websites","websiteService":{"metaTitle":"Agency website, built for you by Avensa","metaDescription":"We design, build and host your real estate agency's website: your brand, your own domain, listings synced from Avensa and every enquiry arriving in the CRM as a lead.","eyebrow":"Agency websites","heroTitle":"Your agency website, built for you by Avensa.","heroDescription":"Tell us about your agency and we'll design, build and run a website that shows your listings straight from Avensa and turns every enquiry into a lead in your CRM. You don't touch a page builder.","ctaPricing":"See pricing","included":{"design":{"title":"Designed around your brand","description":"Your logo, colours and tone of voice, laid out for the way buyers search for property. 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For other text or pages, send us the change and we make it as part of maintenance."},"q6":{"question":"How long does it take?","answer":"It depends on the size of the site and how quickly we agree the design. We give you a timeline after the first call."}},"inquiry":{"title":"Discuss your website","description":"Tell us a little about your agency and we'll get back to you to arrange a call.","next":{"0":"We get in touch to arrange a call.","1":"We agree what the site needs and send you a written quote.","2":"Once you approve, we start on the design."},"alternative":"Prefer email? 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Please wait a few minutes and try again.","retry":"Try again"},"validation":{"nameRequired":"Please enter your name","agencyRequired":"Please enter your agency's name","emailInvalid":"Please enter a valid email","phoneRequired":"Please enter a phone number we can call","messageRequired":"Please tell us a little about what you need","messageTooLong":"Please keep the message under 3000 characters","consentRequired":"Please accept so we can contact you"}},"card":{"eyebrow":"Service","title":"Need a website? We'll build it for you.","description":"A website in your brand, on your own domain, with listings synced from Avensa and every enquiry arriving as a lead. Designed, hosted and maintained by our team.","cta":"See the website service"}},"cookieSettings":"Cookie settings","navResources":"Resources","bookDemo":"Book a demo","formPrivacyNotice":"We use these details only to respond to your request. 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If the contract price is below the tax assessment, the fees and the local tax use the tax assessment."},"q3":{"question":"Is VAT added to the notary fee?","answer":"Yes, 20%, when the notary is VAT-registered, which is mandatory above €51,130 annual turnover. The registration fee and the local tax carry no VAT."},"q4":{"question":"Who pays the local tax?","answer":"The buyer, unless the parties agree otherwise (Local Taxes and Fees Act, art. 45). It is paid to the municipality where the property is, before the deed is signed."},"q5":{"question":"How much is the registration fee?","answer":"0.1% of the amount the notary fee was calculated on, but not less than {{registryMin}}. It is paid to the Registry Agency and has no upper limit."},"q6":{"question":"Does it cost more if the notary drafts the deed?","answer":"The tariff allows the same fee again for drafting. If the parties bring a ready draft and the same notary certifies it, the total stays one fee."}},"embed":{"attribution":"Calculator by Avensa","sectionTitle":"Put the calculator on your website","sectionBody":"Free for agencies, notaries and property blogs. Copy the code and paste it into your page: the calculator always shows the current version from Avensa, and the line under it credits the source.","codeLabel":"Embed HTML code","iframeTitle":"Notary fee calculator","creditPrefix":"Notary fee calculator by","languageHint":"For the Bulgarian or Russian version, change lang=en to lang=bg or lang=ru.","copyCode":"Copy code","copied":"Code copied","copyFailed":"The code was not copied. Select it and copy it by hand."}},"templatesHub":{"metaTitle":"Contract templates for real estate agencies","metaDescription":"Free brokerage agreement, preliminary contract, rental agreement, protocol and AML declaration templates for Bulgarian agencies. Read them, download a PDF or fill them in online.","breadcrumb":"Contract templates","footerLink":"Contract templates","heroKeyword":"Contract templates for real estate agencies in Bulgaria","heroTitle":"Your agency’s contracts and declarations, in one place.","heroDescription":"Brokerage agreement, preliminary contract, rental, protocols and AML declarations. Read the full text, download a PDF or generate the document in Avensa with the client’s and property’s details already filled in.","filtersLabel":"Template type","filters":{"all":"All","brokerage":"Brokerage","deal":"Sale and rental","protocol":"Protocols","compliance":"AML and personal data"},"chips":{"pdf":"PDF download","sign":"Sign online"},"fieldsCount":"{{count}} fields","fieldsCount_one":"{{count}} field","openTemplate":"View the template","disclaimer":"The templates are general information and a starting point, not legal advice. Before you use one, have your own lawyer review it and adapt it to your case.","faq":{"q1":{"question":"Are the templates free?","answer":"Yes. Every template can be read, copied and downloaded as a PDF without signing up. In Avensa the same templates are filled in automatically with the client’s and property’s details."},"q2":{"question":"Can I use a template as it is?","answer":"The templates are general information and a starting point, not legal advice. Every deal has its particulars, so before you use one, have your own lawyer review the text and adapt it to your case."},"q3":{"question":"How do I fill in and sign a template online?","answer":"In Avensa the templates are built into the Documents module. You generate the document from the property, the deal or the contact’s file, the details are filled in for you, and you send it for e-signature."},"q4":{"question":"When must an agency identify its client under the AML Act?","answer":"Real estate brokers are obliged entities under the Bulgarian AML Act (ЗМИП, Art. 4(18)): always for sales, and for rentals when the monthly rent is €10,000 or more. Due diligence happens before the deal and includes an ID document and a copy of it (Art. 53). The source of funds, beneficial owner and politically exposed person declarations are part of it."},"q5":{"question":"Does any law set the broker’s commission?","answer":"No. The Commerce Act (Art. 51) leaves the amount to the parties’ agreement; without one, the usual fee is owed. That is why the commission is a field you fill in."}},"detail":{"containsTitle":"What it covers","fieldsTitle":"Fields in the template","fieldsHint":"In Avensa, the fields marked automatic are filled in from the data already in the system.","autoFilled":"automatic","optional":"optional","previewTitle":"Full text of the template","previewHint":"Text in square brackets is filled in when you use the template.","languageNote":"The template is in Bulgarian, the language of the contract.","panelTitle":"Download or copy","downloadPdf":"Download PDF","copyText":"Copy text","copied":"Text copied","copyFailed":"The text was not copied. Select it and copy it by hand.","avensaTitle":"Fill in and sign online in Avensa","avensaBody":"This template is built into Avensa. Generate it from the property, the deal or the contact with the details already filled in, and send it for e-signature.","avensaDocuments":"Documents in Avensa","avensaSignatures":"E-signatures","relatedTitle":"More templates","allTemplates":"All templates"},"items":{"brokerageAgreement":{"title":"Brokerage agreement for a sale or rental","keyword":"Real estate brokerage agreement template (Bulgaria)","metaTitle":"Real estate brokerage agreement template","metaDescription":"Free template of a brokerage agreement between an agency and an owner in Bulgaria: exclusive or not, for a sale or a rental, with commission, term and duties.","summary":"Between the agency and the owner: sale or rental, exclusive or non-exclusive.","intro":"A brokerage agreement sets out the relationship between the agency and the owner who instructs it to find a buyer or tenant. In this template, exclusivity and the type of deal are fields you choose. The commission is freely agreed: the Bulgarian Commerce Act (Art. 51) does not fix it.","contains":{"0":"The parties: the agency with its company number, and the owner","1":"The property and the type of deal: sale or rental","2":"Exclusivity: the owner does not offer the property through other brokers","3":"Commission as a percentage of the sale price or the monthly rent, and when it is due","4":"Term, early termination on 30 days’ notice and a 6-month tail after the end","5":"The duties of the agency and of the owner"}},"buyerBrokerageAgreement":{"title":"Buyer brokerage agreement for a property search","keyword":"Buyer brokerage agreement template for a property search","metaTitle":"Buyer brokerage agreement template","metaDescription":"Template of a brokerage agreement with a buyer or tenant in Bulgaria: property requirements, fee, viewing protocol, term and identification under the AML Act.","summary":"Between the agency and a buyer or tenant looking for a property.","intro":"A buyer brokerage agreement covers the case where the client instructs the agency to find them a property to buy or rent. It records what the client is looking for, the fee and when it becomes due, and every viewing is confirmed with a viewing protocol.","contains":{"0":"What the client is looking for: type, area, size, budget","1":"Purchase or rental, chosen as a field","2":"Fee as a percentage of the purchase price or the monthly rent, plus VAT if the agency is registered","3":"A viewing protocol for every property shown","4":"Term, 14 days’ notice and a 6-month tail after the end","5":"Identification under the AML Act and processing of personal data"}},"commissionAgreement":{"title":"Commission split agreement between agencies","keyword":"Commission split agreement template between two agencies","metaTitle":"Commission split agreement between agencies: template","metaDescription":"Template of an agreement between two agencies on a joint deal: the property, each agency’s share of the commission, payment terms, confidentiality and penalties.","summary":"Between two agencies on a joint deal: each agency’s share.","intro":"When two agencies work on one deal, one with the seller and the other with the buyer, this agreement sets out how the commission is split. It puts the shares, the payment terms and the promise not to poach each other’s clients in writing.","contains":{"0":"Both agencies with their company numbers","1":"The property: reference number and address","2":"Each agency’s share of the total commission","3":"Payment terms and method","4":"Confidentiality, a non-solicitation clause and penalties"}},"preliminaryContract":{"title":"Preliminary sale contract for a property","keyword":"Preliminary property sale contract template (Bulgaria)","metaTitle":"Preliminary property sale contract: template","metaDescription":"Template of a preliminary contract between seller and buyer in Bulgaria: price, deposit, deadline for the notary deed, penalties, handover and costs.","summary":"Between seller and buyer before the notary deed: price, deposit, deadlines.","intro":"A preliminary contract binds the seller and the buyer to sign the final contract (the notary deed) on the agreed terms. The template covers the price, the deposit and the deadlines, what happens if either side backs out, and who pays the notary costs.","contains":{"0":"Description of the property and the seller’s statement on ownership and encumbrances","1":"Sale price and payment: deposit, and the balance at the notary deed","2":"Deadlines for the notary deed and for the documents","3":"The deposit if a party backs out, and a penalty for delay","4":"Handover of the property with a handover protocol","5":"Notary costs paid by the buyer unless agreed otherwise"}},"purchaseOffer":{"title":"Offer to purchase a property","keyword":"Written property purchase offer template","metaTitle":"Property purchase offer: template","metaDescription":"Template of a written offer from a buyer to an owner: offered price, financing, deposit, extra conditions and how long the offer is valid.","summary":"The buyer’s written proposal to the owner, sent through the agency.","intro":"An offer to purchase is the buyer’s written proposal to the owner, sent through the agency. It states the price, the financing, the deposit and the conditions, and how many days it is valid. If the owner accepts, the parties sign a preliminary contract.","contains":{"0":"Offered price and financing","1":"A deposit once the offer is accepted","2":"The buyer’s extra conditions","3":"How long the offer is valid","4":"A preliminary contract within 10 working days of acceptance"}},"rentalAgreement":{"title":"Rental agreement for a property","keyword":"Residential or commercial rental agreement template (Bulgaria)","metaTitle":"Property rental agreement: template","metaDescription":"Rental agreement template: monthly rent, deposit, term, utilities, the duties of tenant and landlord, and termination on notice.","summary":"Between landlord and tenant: rent, deposit, term and duties.","intro":"A rental agreement lets a property for temporary use in return for rent. The template covers the rent and the deposit, the term and its renewal, the utilities and the duties of both sides, and the property’s condition is recorded in a handover protocol.","contains":{"0":"The property, furnished or unfurnished","1":"Monthly rent, the payment day and a security deposit","2":"Whether utilities are included in the rent","3":"Term, renewal and termination on one month’s notice","4":"The duties of the tenant and of the landlord"}},"viewingProtocol":{"title":"Property viewing protocol","keyword":"Property viewing protocol template","metaTitle":"Property viewing protocol: template","metaDescription":"Viewing protocol template: date, property, broker, the visitor’s details, level of interest, notes and the next contact, signed by broker and client.","summary":"Records that the client viewed the property through the agency.","intro":"A viewing protocol records that the client viewed a particular property through the agency. It helps the agency show that it introduced the property if the fee is ever disputed. Both the broker and the visitor sign it.","contains":{"0":"Date of the viewing, address, broker, and agency with its company number","1":"The visitor’s name and phone","2":"Level of interest and notes from the viewing","3":"Date of the next contact","4":"Confirmation of the information received and of confidentiality, with signatures"}},"handoverProtocol":{"title":"Property handover protocol","keyword":"Handover protocol template for a rental or sale","metaTitle":"Property handover protocol: template","metaDescription":"Handover protocol template: electricity, water and gas readings, keys and access cards handed over, alarm code, the property’s condition and declarations.","summary":"When a property changes hands: meters, keys and condition.","intro":"A handover protocol records the condition a property is handed over in, on a rental or a sale. It captures the meter readings, the keys and cards handed over and any notes on condition, so there is no dispute over the deposit or the utility bills.","contains":{"0":"The handing-over and receiving parties, and the address","1":"Electricity, water and gas meter readings","2":"Keys, access cards and the alarm code","3":"The property’s condition","4":"Declarations on acceptance and on utilities paid"}},"amlSourceOfFunds":{"title":"Source of funds declaration under the AML Act","keyword":"Source of funds declaration template (Bulgarian AML Act)","metaTitle":"Source of funds declaration (AML): template","metaDescription":"Template of a source of funds declaration under Art. 66(2) of the Bulgarian AML Act (ЗМИП) for property deals: the deal, the amount, the origin and criminal liability.","summary":"The client declares where the money for the deal comes from.","intro":"Real estate brokers are obliged entities under the Bulgarian AML Act (ЗМИП, Art. 4(18)): always for sales, and for rentals when the monthly rent is at least €10,000. As part of due diligence the agency establishes the source of funds, and with this declaration the client states it in writing.","contains":{"0":"The declarant’s details","1":"Subject and value of the deal","2":"Origin of the funds","3":"A statement that the funds are not linked to money laundering","4":"Criminal liability under Art. 313 of the Criminal Code"}},"amlBeneficialOwner":{"title":"Beneficial owner declaration under the AML Act","keyword":"Beneficial owner declaration template for a company","metaTitle":"Beneficial owner declaration (AML): template","metaDescription":"Template of a beneficial owner declaration under Art. 59 of the Bulgarian AML Act (ЗМИП) for when the agency’s client is a company: representative, company and owner.","summary":"When the client is a company: who its beneficial owner is.","intro":"When the agency’s client is a legal entity, the Bulgarian AML Act requires establishing which individual ultimately owns or controls it. In this declaration the company’s legal representative names the beneficial owner and their share.","contains":{"0":"The legal representative’s details","1":"Company name and company number","2":"The beneficial owner and their share","3":"Criminal liability under Art. 313 of the Criminal Code"}},"amlPep":{"title":"Politically exposed person declaration under the AML Act","keyword":"Politically exposed person (PEP) declaration template","metaTitle":"PEP declaration (AML): template","metaDescription":"Template of a declaration under Art. 36 of the Bulgarian AML Act (ЗМИП) on whether the client is a politically exposed person or a close associate, with details and a duty to notify.","summary":"The client declares whether they are a politically exposed person.","intro":"For politically exposed persons and their close associates, the Bulgarian AML Act requires enhanced due diligence (Art. 36). With this declaration the client says whether they fall into that group and undertakes to tell the agency if that changes.","contains":{"0":"The declarant’s details","1":"Status: politically exposed person, close associate or neither","2":"Details when the answer is yes","3":"A duty to notify any change","4":"Criminal liability under Art. 313 of the Criminal Code"}},"gdprConsent":{"title":"Consent declaration for processing personal data","keyword":"GDPR consent declaration template for a real estate agency","metaTitle":"GDPR consent declaration for agencies: template","metaDescription":"Template of a declaration of consent to the processing of personal data by a real estate agency: purpose, types of data, retention, GDPR rights and withdrawal.","summary":"The client’s consent to processing their personal data, with their GDPR rights.","intro":"This declaration collects the client’s consent to processing their personal data and explains their rights under the GDPR. Consent is only one legal basis: for the data a contract needs and for identification under the AML Act the agency relies on others (Art. 6(1)(b) and (c) GDPR). Use the declaration where you really do rely on consent.","contains":{"0":"The person’s details and the agency as controller","1":"Purpose of processing and types of data","2":"The rights under Art. 15–21 GDPR and a complaint to the Bulgarian DPA","3":"Retention period and the right to withdraw consent"}}}},"phoneApp":{"footerHint":"Get the Avensa phone app for the field; use the web app at your desk.","appStore":"Download on the App Store","googlePlay":"Get it on Google Play"},"dataProcessingAgreement":"Data Processing Agreement","dataProcessingAgreementDescription":"The Article 28 GDPR agreement under which Avensa processes your clients' personal data for your agency.","subProcessors":"Sub-processors","subProcessorsDescription":"Every third party that processes personal data on Avensa's behalf, with its purpose, location and transfer safeguard.","footerDpa":"Data Processing Agreement","footerSubProcessors":"Sub-processors","accountDeletion":"Delete your Avensa account","accountDeletionDescription":"How to delete your Avensa account in the app or on the web, what is deleted and what your agency keeps."}