When a lead goes quiet, a viewing is booked, or a deal changes stage, tell Avensa what should happen next: an email, a task, a notification. Build the rule once and it runs every time, without you remembering to.
When
No reply for 48 hours
Then
Create follow-up task and notify broker
A rule: when a lead is silent for 48 hours, follow up.
When
No reply for 48 hours
Then
Create follow-up task and notify broker
Ivan Kolev
Last reply: Monday, 11:20
Follow up with Ivan Kolev
Due today · Maria Petrova
Maria Petrova notified
Push and email · 09:00
Every silent lead gets a follow-up. Automatically.
Build a rule by choosing a trigger, a condition and an action, no code involved.
Start a rule when a property is added, a contact changes stage, or anything else happens in the CRM.
Narrow a rule down, only for a certain property type, budget, or deal stage.
Send an email, create a task, notify someone, or change a stage automatically.
Chain steps with a delay between them, like a reminder three days after a viewing.
Start from a ready-made rule for a common situation instead of building from nothing.
Get started in four simple steps
When
No reply for 48 hours
Then
Create follow-up task and notify broker
Choose the event that should start the rule, a new lead, a status change, anything the CRM already tracks.
When
No reply for 48 hours
Then
Create follow-up task and notify broker
Ivan Kolev
Last reply: Monday, 11:20
Narrow it down so the rule only fires for the cases you actually want.
When
No reply for 48 hours
Then
Create follow-up task and notify broker
Ivan Kolev
Last reply: Monday, 11:20
Follow up with Ivan Kolev
Due today · Maria Petrova
Maria Petrova notified
Push and email · 09:00
Send an email, create a task, notify someone, or change a field.
When
No reply for 48 hours
Then
Create follow-up task and notify broker
Ivan Kolev
Last reply: Monday, 11:20
Follow up with Ivan Kolev
Due today · Maria Petrova
Maria Petrova notified
Push and email · 09:00
Every silent lead gets a follow-up. Automatically.
Activate the rule and check the log any time to see what it's done.
Most of what falls through the cracks in an agency isn't complicated, it's just easy to forget: the email that should go out when a listing matches a buyer, the task that should exist after a viewing, the reminder three days after a call nobody answered. Automations exist for exactly that kind of thing.
A rule has three parts: a trigger (something happened), an optional condition (only when this is also true), and an action (do this). No code, just picking from what already exists in your CRM, property types, deal stages, contact fields.
Chain actions into a sequence with delays between them, so a rule can send a thank-you email right after a viewing, then a follow-up three days later, then a task for a call after a week, all from one rule you set up once.
Regardless of your business scale, Avensa grows with you
A buyer's saved search matches a new listing and you only notice a week later, when it's already under offer.
The buyer gets an email the moment the listing goes live, without you doing anything.
A viewing gets booked and nobody creates the prep task for the agent doing it.
The task is created automatically the moment the viewing is scheduled.
Every office follows up leads differently, and some don't follow up at all.
The same rule runs in every office, so no lead is handled by luck.
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