Leads from Facebook and Instagram Lead Ads, Google Ads and your website land in Avensa within minutes, go to the right broker, and start a response timer. If nobody answers in time, the lead moves on or the manager is told.
Elena Dimitrova
Meta Lead Ads · 4 min ago
Georgi Kolev
Google Ads · 9 min ago
Nadia Ivanova
Website form · 17 min ago
Connect your Meta page once and every Lead Ads form submission arrives in Avensa as a lead, with the campaign as its source.
Submissions from Google Ads lead form extensions are collected automatically and created as leads with their source.
Rules assign leads round-robin within a pool, respecting each broker's capacity and calendar leave. The broker accepts or declines the lead.
Set how quickly a lead must get a first response, during business hours. If it isn't answered in time, it rotates to the next broker.
Hot leads and missed deadlines notify the manager in the Team Inbox, and a lead declined twice goes to the office manager.
See each broker's average response time and follow-up interval, so you know where leads are waiting.
Get started in four simple steps
Link your Meta page and Google Ads account in Settings, and add the enquiry form to your website.
Install the round-robin rule or build your own pools, and choose who handles which leads.
Install the lead rules for rotation and escalation and adjust the minutes and business hours.
Follow each broker's average response time in Analytics and adjust the rules as you learn.
Most portal and ad leads contact several agencies at once. Avensa brings Facebook and Instagram Lead Ads, Google Ads lead forms and your website's enquiry forms into one place, so every lead becomes a contact with its source recorded the moment it arrives.
Routing rules then decide who gets it: round-robin within a pool, with the listing's own broker first when the lead is about a specific property, and with capacity and calendar leave taken into account. The assigned broker accepts or declines, and the response timer starts.
Ready-made lead rules cover the common cases: rotate an unanswered lead after 15 minutes, alert the manager about hot leads, and escalate a lead declined twice. They install as ordinary automation rules you can edit, and the analytics show each broker's average response time.
Regardless of your business scale, Avensa grows with you
You pay for Facebook ads, but the leads sit in a Meta inbox you check twice a day.
Every ad lead is in Avensa within minutes, with a reminder to respond.
Leads are shared in a group chat and the fastest person grabs the best ones.
Fair round-robin assignment, and a lead that isn't answered moves to the next broker.
Management can't tell whether slow responses or bad leads are behind a weak campaign.
Response timers, breach alerts and per-broker response times show exactly where leads wait.
Find answers to the most common questions about this feature
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