Set roles for owner, manager and broker, and permissions decide who can see which contacts, properties and deals. Multi-office agencies keep each office separate while managers see across all of them.
Maria Petrova
Sofia · all listings
Desislava Ivanova
Sofia · office reports
Alexander Todorov
Varna · own listings only
Owner, manager or broker, each with a different default level of access.
Decide, module by module, who can view, edit or delete contacts, properties and deals.
Separate teams per office, with a manager who sees only their own and an owner who sees everything.
Each broker's active listings, deals and performance in one place.
Send an email invite with the role already set, and the new member is working within minutes.
Who created, changed or deleted a record, and when, for every member.
Get started in four simple steps
Send an email invite per person, with owner, manager or broker already chosen.
Each role starts with sensible access. Adjust the permissions matrix only where it doesn't fit.
Multi-office agencies get separate teams automatically, with the owner seeing across all of them.
See who did what, whenever a question about a record comes up.
A one-person operation doesn't need roles. An agency with an assistant, three brokers and a manager does — because not everyone should see every commission, every client, or every deal in the pipeline. Avensa's team management gives you that control without turning it into a project.
Owner, manager and broker each start with a sensible default: a broker sees their own contacts and deals, a manager sees their office, an owner sees everything. The permissions matrix lets you adjust that per module when the defaults don't fit — maybe a senior broker should see the whole office's deals, just not edit them.
Multi-office agencies get separate teams per office by default, so a Varna broker isn't browsing Sofia's client list by accident. Invitations go out by email with the role pre-set, and activity logs record who did what, so a question like 'who changed this listing's price' has an answer.
Regardless of your business scale, Avensa grows with you
You hire your first assistant and don't want them seeing every deal's commission.
Give them exactly the access the role needs, nothing more.
Two brokers argue about who a lead belongs to, and a third has no idea deals even have stages.
Roles make it clear who owns what, before it becomes an argument.
The Varna office shouldn't see Sofia's client list, but the owner needs to see both.
Each office stays separate day to day, with one view at the top for the owner.
Find answers to the most common questions about this feature
Your account is ready in minutes, and we migrate your listings and contacts for you. Try everything free for 14 days.
What happens next
Create your agency
Two minutes to set up, with a 14-day free trial on Solo.
We move your data
Excel, Sheets or another CRM, free on paid plans.
Onboarding in Bulgarian
A real person walks your team through it.
Join the Exchange
Your listings reach partner agencies from day one.
